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BMW of Annapolis

Annapolis, MD

4.5
686 Reviews

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 686 reviews

August 31, 2021

The dealership makes customers feel like home. The atmosphere is very customer-friendly. The environment is super clean and well organized. We were very satisfied. More

by Yinghong Cheng
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hamel
Aug 31, 2021 -

Yinghong Cheng responded

For the second line “quality of work”, I don’t know why no marks made. I think I did choose 5 stars but for some reason my iPhone key board messed up.

August 27, 2021

Andy Alexis is excellent. A man of his word. Bend over backwards for service and personal care. Highly recommend fir any future BMW owner. Thanks Andy More

by Jon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Alexis
Aug 27, 2021 -

BMW of Annapolis responded

Thank you, Jon, for your kind words for Andy! We thank you for your business and look forward to your next visit!

August 20, 2021

Andy Alexis was professional, thorough and a pleasure to work with. While I was new to the BMW brand, he was instrumental in my decision to purchase. We had a seamless buying experience. More

by janet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Alexis
Aug 24, 2021 -

BMW of Annapolis responded

Thank you, Janet, for your kind words about Andy! We are thrilled that you had such a great car buying experience here with us! We thank you for your business and look forward to your next visit!

August 17, 2021

Justin and the rest of the service team are fantastic. When I’m in the market for my next car, I’ll be buying from BMW of Annapolis. More

by Jduerstine81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 19, 2021 -

BMW of Annapolis responded

Thank you! We are glad Justin and our staff provided you with an enjoyable experience. We look forward to your business with us again!

August 16, 2021

My experience with BMW of Annapolis has been great. My service advisor Robert Kozora is phenomenal. His customer service is always superbly demonstrated and greatly appreciated. More

by LT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Kozora
Aug 17, 2021 -

BMW of Annapolis responded

Thank you for the kind words for Robert! We appreciate you choosing our store for your service needs!

August 14, 2021

Very Professional Customer focus and politeWent out of Very Professional Customer focus and polite Went out of their way to ensure highest quality with reasonable pricing Met timeline and works around More

by Sjb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick and Rachael
Aug 17, 2021 -

BMW of Annapolis responded

Thank you for your kind words!

August 13, 2021

Nicholas kept me apprised of progress and creatively helped solve my problems to get me on my way. More

by Gmentesana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas
Aug 17, 2021 -

BMW of Annapolis responded

We're so glad Nicholas was able to help you with all your needs! Thank you for your business!

August 11, 2021

Great car buying experience. Andy Alexis was very helpful and knowledgeable about the car I purchased. All of the employees from sales to finance were friendly and accommodating. More

by JB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Alexis
Aug 13, 2021 -

BMW of Annapolis responded

Thank you, JB, for your kind words! It is always great to hear that we were able to make a customer’s car buying experience truly exceptional! We thank you for your business and look forward to your next visit!

August 06, 2021

I am extremely happy and satisfied with my decision to purchase from BMW of Annapolis. I saw a vehicle I liked online and so I read the reviews and saw that Andy Alexis was highly recommended so I asked f More

by Gigi
Recommend Dealer
Yes
Employees Worked With
Andy Alexis
Aug 13, 2021 -

BMW of Annapolis responded

Thank you, Gigi, for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 01, 2021

Very pleased with the service department. The services performed were exactly as promised, they were prompt and also cleaned my vehicle. Well done to the team!! More

by 4keeprz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 05, 2021 -

BMW of Annapolis responded

Thank you for your kind words for our staff! We thank you for your business and look forward to your next visit!

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