BMW of Annapolis
Annapolis, MD
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I truly is enjoying my car. My sales person Andy was very professional and made the buying process easy. He explained quite a lot of the operational procedures of the vehicle. professional and made the buying process easy. He explained quite a lot of the operational procedures of the vehicle. More
Satisfactory service and very professional. Did not try to overcharge me and did not even charge me for checking the problem. Thank you so Dontae. to overcharge me and did not even charge me for checking the problem. Thank you so Dontae. More
The dealership is great! The sales people and the service people are very helpful! I will always go to this BMW dealership. I bought several cars from them. people are very helpful! I will always go to this BMW dealership. I bought several cars from them. More
Excellent service received.I took my BMW in for servicing and the recommendation and service provided by Nick was wonderful. I did not have anything to worry about. and the recommendation and service provided by Nick was wonderful. I did not have anything to worry about. More
Best car purchase experience in 30 years! I've owned over 12 cars during this time and NEVER have I been in and out of a dealership in under an hour! I worked with Andy Alexis on a used X3 M40i and he over 12 cars during this time and NEVER have I been in and out of a dealership in under an hour! I worked with Andy Alexis on a used X3 M40i and he was honest and transparent from the start. I like to consider myself a shrewd negotiator but I also understand the value of an honest price so that's always been my end goal. I communicated with Andy only via email until we got to that negotiated price I felt was good for me and for the dealership. Andy was very forthcoming with the information and never did I feel like I was pulling teeth. He even had general information on the previous owner's driving habits, putting me at ease that I was indeed getting a great deal on a gently used car. As I was driving 2.5 hours from two states away, I had to trust Andy's information and boy, was I glad I did. The car was in even better shape than I expected! Andy was aware that I was visiting family in the area after the purchase, so he emailed me links to forms I could complete at home, contacted my insurance agent and had everything needing a signature printed and ready to go, including the new temporary tags! I also need to give kudos to Dave Mier, the Finance director, for his transparency and speed with helping me get through the financing docs. Dave wasn't pushy at all with the add-on products and I ended up purchasing more than I usually do because he gave me such a great price. Oh, the loan rate was great as well so definitely give Dave a chance and he'll find you the best rate out there. All in all, I was in and out (including the test drive) in under and hour, which is amazing and unlike any of the car purchases I've done in the past. Andy and Dave, keep up the great work. I'll be sending my family and friends over to BMW of Annapolis for their future car needs. Thank you! More
One of the best dealers I have ever bought from.Sales One of the best dealers I have ever bought from. Sales man was very knowledgeable about the car. Was our fourth BMW convertible starting in 2000. One of the best dealers I have ever bought from. Sales man was very knowledgeable about the car. Was our fourth BMW convertible starting in 2000. More