BMW of Annapolis

I received great service from Eric and Nicholas for a headlight replacement. They were very professional and courteous as well as knowledgeable about my older vehicle. They took time to answer my questio headlight replacement. They were very professional and courteous as well as knowledgeable about my older vehicle. They took time to answer my questions and made me feel valued as a customer..I appreciated their service and would highly recommend them .. More

I’ve been working with Bryan Hidalgo for the past several years and have received excellent service him and the BMW staff. years and have received excellent service him and the BMW staff. More

The dealership is being remodeled and the Service department is in temporary facilities despite that they have done everything possible to make the customer waiting area as comfortable and functional department is in temporary facilities despite that they have done everything possible to make the customer waiting area as comfortable and functional as possible. The diagnostics were performed quickly and efficiently More

Jeremy was super helpful, made sure my car was done on time, and communicated very well throughout the whole process! time, and communicated very well throughout the whole process! More

Appointment on time , maintenance done quickly, car cleaned thoroughly. Excellent service by all staff. Thanks cleaned thoroughly. Excellent service by all staff. Thanks More

Service Advisor Nicholas Tomasko and Technician Cesar Hernandez, finally remedied my recurring tire pressure issues. Nicholas, specifically was masterful in his professionalism and friendly customer ser Hernandez, finally remedied my recurring tire pressure issues. Nicholas, specifically was masterful in his professionalism and friendly customer service. Thanks to the type of service received and the surprising savings on my bill, I am going to recommend more family and friends to the Annapolis, Md location with a must to directly be guided by Nicholas Tomasko. More

Terrible customer service , hard to mess up an oil change , but they did . Disappointed to say the least . , but they did . Disappointed to say the least . More

The Service Department goes out of their way take care of your needs. Everything is explained every step of the way so there are no surprises. your needs. Everything is explained every step of the way so there are no surprises. More

No communication- multiple delays - car sat not being worked on - only responded when I pushed extremely hard worked on - only responded when I pushed extremely hard More

Nice service! Easy to deal with and on time. Would recommend them to anyone with a BMW! Easy to deal with and on time. Would recommend them to anyone with a BMW! More