BMW of Annapolis

Andy has been my constant through all of my deals for the past 12 years. I trust him 100% and he has never steered me wrong, always gotten me the best deals. He’a an amazing salesman and I consider him a t past 12 years. I trust him 100% and he has never steered me wrong, always gotten me the best deals. He’a an amazing salesman and I consider him a true friend. More

Best dealer I have ever worked with! Excellent and transparent experience from initial contact all the way through signing. Andy Alexis was tremendously helpful and I am very happy with the lease of m transparent experience from initial contact all the way through signing. Andy Alexis was tremendously helpful and I am very happy with the lease of my BMW 3 series. Thank you again, Andy and BMW of Annapolis! More

Andy was excellent! He helped me get a good price but also being straight up about everything with the car. I love my vehicle and couldn’t be happier with the experience. also being straight up about everything with the car. I love my vehicle and couldn’t be happier with the experience. More

Recently leased a 2021 5 Series. Seem less transaction. Great Service. Worked with Hunter Lappen who was very professional they were able to secure a vehicle in a timely manner Great Service. Worked with Hunter Lappen who was very professional they were able to secure a vehicle in a timely manner More

Great service from sales, finance to parts. This is my third vehicle from the dealership. This will always be my dealership of choice for my family. third vehicle from the dealership. This will always be my dealership of choice for my family. More

Update: Due to my frustration with the service, I reached out to the Eric Fischer (Service Manager), who was very nice and understanding. He wanted to help rectify the issues I had and make things right, whi out to the Eric Fischer (Service Manager), who was very nice and understanding. He wanted to help rectify the issues I had and make things right, which was the proper thing to do. I decided to reconsider and take the offer. I'm glad I did. Things were a lot smoother and my car was serviced. I have reconsider taking my car to BMW Annapolis in the future. Thank you. Service is a challenge at this location. Had to returned twice for minor service that was not completed the first visit nor the second. There was transparency issues as well as communication. Manufacture recalls were not address, overcharged and had to be refunded, and a rescheduled service date was entered incorrectly after returning a second time (due to the service advisor- Jane). I refused to reschedule and decided to schedule at a different location. I'm not sure what exactly is going on at this location, but this location can be a complete mess in regards to customer service. The service advisors are pleasant but not savvy. Be sure to verify everything. More

Recently purchased a 2021 5-Series from BMW of Annapolis and had a great experience from start to finish. Straight-forward and efficient process and a great customer experience from start to finish. and had a great experience from start to finish. Straight-forward and efficient process and a great customer experience from start to finish. More

My first deal at BMW Annapolis, very pleased with straight forward offer on the new car’s pricing as well as the trade-in. Definitely will be referring my friends and family to them. straight forward offer on the new car’s pricing as well as the trade-in. Definitely will be referring my friends and family to them. More

This is my 4th lease/purchase. They always exceed expectations and I know my customer service in the future will also be great. Highly recommend. expectations and I know my customer service in the future will also be great. Highly recommend. More

I have bought 5 bmws and 1 mini from these folks over the years. They are fantastic! I love Jane in the service dept. wouldn’t buy from any other dealership in area! years. They are fantastic! I love Jane in the service dept. wouldn’t buy from any other dealership in area! More