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BMW of Annapolis

Annapolis, MD

Overview
Reviews
Vehicles
4.6
959 Reviews
Call Dealership (410) 349-9312

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 959 reviews

January 31, 2024

It is close to my home and a short wait time for service. My advisor was referred to me because of his great service and advice. More

by Holland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontae Butler
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Feb 02, 2024 -

BMW of Annapolis responded

We're thrilled to be conveniently located near your home and that you had a short wait time for service. Thank you for choosing us based on the referral for your advisor's great service and advice. We appreciate your trust and look forward to providing excellent service for your future automotive needs. Safe driving!

January 29, 2024

We received exceptional service at BMW of Annapolis on our X3 BMW. As always, the service was done with outstanding thoroughness, timeliness, and integrity. Justin Phipps, our service advisor, was excep More

by lawman1927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Phipps
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Feb 01, 2024 -

BMW of Annapolis responded

It's great to hear that you received exceptional service at BMW of Annapolis for your X3 BMW! The combination of outstanding thoroughness, timeliness, and integrity in the service provided is certainly commendable. Kudos to Justin for being an exceptional service advisor and keeping you informed throughout the process. Safe travels in your X3 BMW!

January 28, 2024

My experience at BMW of Annapolis was amazing. Outstanding customer service! Andy provided me with superior service during the entire purchasing process. More

by sandi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Alexis
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Jan 30, 2024 -

BMW of Annapolis responded

Thank you Sandi for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 27, 2024

Great service overall! On time and very helpful. Love the video from the techs — keep doing that! More

by CGB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontae
Report | Print
Jan 30, 2024 -

BMW of Annapolis responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 26, 2024

I’d like to thank Dontae for helping me out today. He was thorough and is an asset to the service department. Well done sir! More

by Lainez.Mauricio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donta Butler
Report | Print
Jan 30, 2024 -

BMW of Annapolis responded

Thank you for the kind words Mauricio! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 26, 2024

Love BMW of Annapolis! Service, Friendliness and Efficiency are top notch! Thank you to Joe, Justin, Steve and Amy they are the best! More

by steviej22
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, Justin, Steve, and Amy.
Report | Print
Jan 30, 2024 -

BMW of Annapolis responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 24, 2024

Great dealership very friendly and helpful was very nice and kind will return back soon More

by lionelwwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
2 employees
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Jan 25, 2024 -

BMW of Annapolis responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 24, 2024

This dealership is great. The staff is professional & friendly. The facility is always clean & orderly. The service professionals are always looking out for the best inter More

by safennell1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontae
Report | Print
Jan 25, 2024 -

BMW of Annapolis responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 19, 2024

Pleasant experience. I have been to this dealership 3 times now and the service is excellent. More

by Erin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane
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Jan 23, 2024 -

BMW of Annapolis responded

Thank you for the kind words Erin! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 18, 2024

Very easy to schedule the service and the technician was nice and easy to deal with More

by gdanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Jan 23, 2024 -

BMW of Annapolis responded

We're pleased to hear that scheduling service was easy for you, and that the technician was nice and easy to deal with. Customer satisfaction is important to us, and we appreciate your positive feedback. We're here to assist you, and thank you for choosing us for your automotive needs!

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