Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

All Salespeople

Sales Department

BMW of Annapolis

Overview Reviews (983) Inventory (308)

BMW of Annapolis

Name: BMW of Annapolis
Address: 31 Old Mill Bottom Road North, Annapolis, MD, 21409, US
Telephone: (410) 349-9312
Rating: 4.7

4.7

983 Reviews

31 Old Mill Bottom Road North, Annapolis, Maryland 21409

Directions Directions

Sales: (410) 349-9312

Contact Dealership

BMW of Annapolis

Annapolis, MD

Overview

Reviews

Vehicles

4.7

983 Reviews

Call Dealership (410) 349-9312

31 Old Mill Bottom Road North

Annapolis, MD

21409

Directions

4.7

983 Reviews

Write a review

This rating includes all dealership reviews, with more weight given to recent reviews.

Sales Price Transparency

Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

Overview Reviews (983) Inventory (308)

Contact BMW of Annapolis

Sales: (410) 349-9312

Call (410) 349-9312

Name

Mobile Number or Email

Error in sending request, please try again.

Message (Optional)

Select a Salesperson (Optional)

Contact Dealership

Filter Reviews by Keyword

customer service buying experience service department recommend dealer professional helpful price loan

By Type

Showing 983 reviews

July 27, 2023

SALES VISIT - USED

Buying a car with BMW of Annapolis was a great experience. They were very responsive, knowledgeable and exceeded my expectations. experience. They were very responsive, knowledgeable and exceeded my expectations. More

by msdsh03

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Dave Mier and Grant Maurer

Report | Print

Aug 01, 2023 -

BMW of Annapolis responded

We're so glad that we were able to go above and beyond your expectations!

July 27, 2023

SERVICE VISIT

Had a flat tire and the team replaced quickly. They did a great job fixing quickly. They did a great job fixing quickly. More

by sammysells

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Report | Print

Jul 30, 2023 -

BMW of Annapolis responded

We are glad we could help!

July 25, 2023

SALES VISIT - NEW

Excellent customer consideration. Answered all my questions and found the car for me. Very professional. Answered all my questions and found the car for me. Very professional. More

by jandbconnell

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Derik Nead

Report | Print

Aug 01, 2023 -

BMW of Annapolis responded

We are thrilled that you had a pleasant visit!

July 21, 2023

SERVICE VISIT

Service Advisor was extremely helpful and took my needs into consideration and provided excellent customer service into consideration and provided excellent customer service More

by Chris

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Dontae

Report | Print

Jul 24, 2023 -

BMW of Annapolis responded

Hi Chris, we are very happy to have provided you with such a positive experience!

July 13, 2023

SERVICE VISIT

Best service team. I am always pleased with their service. The gentleman name sure I ask out of the center happy I am always pleased with their service. The gentleman name sure I ask out of the center happy More

by helenmonye

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Dontae

Report | Print

Jul 19, 2023 -

BMW of Annapolis responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 13, 2023

SERVICE VISIT

This Dealership always takes care of my car. I never have to second guess any of their work! I never have to second guess any of their work! More

by Zay901

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Cory

Report | Print

Jul 19, 2023 -

BMW of Annapolis responded

Thank you for being our customer, we appreciate your kind words!

July 13, 2023

SALES VISIT - USED

I just purchased a vehicle and the process was super easy. The atmosphere was nice with excellent customer service. easy. The atmosphere was nice with excellent customer service. More

by Happy Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Employees Worked With

Grant

Report | Print

Jul 19, 2023 -

BMW of Annapolis responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable car-buying experience!

July 12, 2023

SERVICE VISIT

Very good service and communication! ! Very knowledgeable sales person!! Needs more new car inventory to view ! Very knowledgeable sales person!! Needs more new car inventory to view More

by the67redvette

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Very good!!

Report | Print

Jul 14, 2023 -

BMW of Annapolis responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

July 11, 2023

SERVICE VISIT

Disorganized and poor customer service. I struggle with going to the Annapolis dealership, since they seem to do great work. It’s just scheduling, appts and customer service support that ne I struggle with going to the Annapolis dealership, since they seem to do great work. It’s just scheduling, appts and customer service support that needs improvements. More

by Melissa

Workmanship

Service Time

Service Communication

Recommend Dealer

Employees Worked With

Report | Print

July 11, 2023

SALES VISIT - USED

recently wrote a bad review for how i was treated In the process of fixing the mechanical problem of the vehicle I bought 2016 Honda Pilot with transmission problems the next day after the purchase Mr. Da process of fixing the mechanical problem of the vehicle I bought 2016 Honda Pilot with transmission problems the next day after the purchase Mr. Dan promised to reimburse the expense and they did not until I wrote the review They asked me to remove it and they would send the check of the invoice I did what I promised to them I withdraw the review when they sent the payment They told me that they had already sent it and I tome the review down my surprise when I thot the check, they only paid half of the invoice so they don't really keep their promise they I don’t have yo keep mine . do not believe in what they promise you They don’t care More

by jackymiranda35

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Employees Worked With

Thomas and Dan

Report | Print

BMW of Annapolis

Showing 983 reviews

Map and Directions to BMW of Annapolis