BMW of Annapolis

Clean, comfortable and professional. Jeremy Miller, my service advisor is top notch. They go out of their way to make service a pleasant experience. Jeremy Miller, my service advisor is top notch. They go out of their way to make service a pleasant experience. More

Excellent service and professional was a great experience clean service center and comfortable seating for all the customers clean service center and comfortable seating for all the customers More

Great efficient service really happy! Thank you Dantr and other Advisor sorry don't know his name but both were outstanding and they cleaned me car too. Thabk you appreciate Thank you Dantr and other Advisor sorry don't know his name but both were outstanding and they cleaned me car too. Thabk you appreciate More

Jane provided me with update information on my vehicle service status. Jane also ensured I had a loaner readily available. Top notch customer care. service status. Jane also ensured I had a loaner readily available. Top notch customer care. More

I'm not a fan of the new car buying process, but this went as well as could have been expected. Once the whole internet referral scheme where you're dealing with someone who's a thousand miles away led m went as well as could have been expected. Once the whole internet referral scheme where you're dealing with someone who's a thousand miles away led me to my local salesperson, things went well. We talked about the car, which was at the port in Germany, pricing info was straightforward, and he kept me up to date on its trans-Atlantic voyage. Delivery went well and he explained the car and its software as completely as one could without the benefit of a full semester four credit course. Which is to say, there's a lot to learn. And the i4 drives nicely. More

Service advisor failed to communicate even though he had my cell phone, and email. Multiple calls to service department went unanswered, tried text chat and they never called back. Very very poor experien my cell phone, and email. Multiple calls to service department went unanswered, tried text chat and they never called back. Very very poor experience. More

The sales team was great and there was no pressure from anyone to make a purchase. anyone to make a purchase. More

Very helpful. Not pushy. Moved things along at my pace. Good follow through after the sale. A great experience! Not pushy. Moved things along at my pace. Good follow through after the sale. A great experience! More

Living in DC, I no longer had a need for my car and was looking for a place to sell it. I found BMW of Annapolis online and the selling process and overall experience with Richard and AJ was top-notch. I'm looking for a place to sell it. I found BMW of Annapolis online and the selling process and overall experience with Richard and AJ was top-notch. I'm thankful for how easy they made the transaction and will recommend all friends and family to go there going forward! More

Always great service! Very pleased with the quality of attention received especially compared with other dealers in the region Very pleased with the quality of attention received especially compared with other dealers in the region More