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BMW of Annapolis

Annapolis, MD

4.7
983 Reviews

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 983 reviews

September 16, 2022

Absolute pleasure working with Richard the general sales manager helped me solidify a deal over the phone before traveling over three hours from toms river NJ to make a deal. Most honest and professional te More

by Allank95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard, Andy
Sep 19, 2022 -

BMW of Annapolis responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

September 11, 2022

I received great service from Arnita and team. I ordered a customer build Plug-In Hybrid X5 and was pleased to get the car delivered within 4 weeks. Very communicative throughout the process and More

by jblainmd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnita Wilson
Sep 12, 2022 -

BMW of Annapolis responded

Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!

September 09, 2022

Very satisfied with this dealer, especially the service of Arnita Wilson in sales! She’s great! More

by Fran Heil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnita Wilson
Sep 09, 2022 -

BMW of Annapolis responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

September 08, 2022

I purchased my leased BMW. Arnita Wilson was very instrumental in my purchase. She was excellent! More

by BMW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know any other names
Sep 09, 2022 -

BMW of Annapolis responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 23, 2022

Sales team and managers are a joke. Have no communication skills and when needing updates they are rude or say I don’t know. Blames everything on service and service is about as poor as More

by Random
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arnita, Richard, service tech
Aug 29, 2022 -

BMW of Annapolis responded

Thank you for bringing this to my attention. I apologize that your experience with us was anything less than satisfactory. I would like an opportunity to fix this and to earn your business, please contact me at rsaah@mybmwannapolis.com. I look forward to speaking with you. Richard Saah General Sales Manager

July 31, 2022

Very happy with the service in my car Dontae was very helpful and knowledgeable. Thanks again! More

by Yvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dóntae
Aug 01, 2022 -

BMW of Annapolis responded

Thank you for being our customer, we appreciate your kind words!

July 27, 2022

Great service As always I was quoted a price so I knew exactly what I was paying when I picked u P my car More

by damartinII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jane
Jul 28, 2022 -

BMW of Annapolis responded

Thank you for your kind words! We look forward to your business with us again!

July 25, 2022

Very good service, the wait wasn’t too long and my service advisor was very professional and helped me out alot. More

by Anthony Davidson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donte Butler
Jul 26, 2022 -

BMW of Annapolis responded

Thank you, Anthony! We thank you for your business and look forward to your next visit!

July 03, 2022

Thomas B. helped us once again by assisting us in purchasing our 2nd BMW. He is professional and provides a “ no haggle” experience. He makes himself available More

by dst13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Bodell
Jul 06, 2022 -

BMW of Annapolis responded

Thank you for your kind words for Thomas and our team! We are thrilled that you always have the best sales experience here with us! Thank you for your continued business and we look forward to your next visit!

July 02, 2022

Dontae spent a lot of time trying to find the problem and solved it for me! More

by Hkiilehua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dontae,
Jul 06, 2022 -

BMW of Annapolis responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

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