BMW of Annapolis

Tremendous experience. We live in Alaska - retired military - wintering in Delaware with our twin boys in college on the east coast - we needed to purchase a vehicle and did significant research prio military - wintering in Delaware with our twin boys in college on the east coast - we needed to purchase a vehicle and did significant research prior but given the unique market we were struggling with what to select. Our sales rep - Thomas Bedell - was incredible. He was professional, engaging, a technical expert and listened to our concerns and needs. We couldn’t be more ecstatic with the experience or the vehicle. We absolutely lucked in to finding the dealership as we drove from Dewey Beach, Delaware. It is a tremendous relief to now have the perfect vehicle for all of our adventures in the lower 48. Just a great dealership and team - with pricing up front and No hidden fees. I would highly Recommend this dealership and team to anyone looking for a BMW. Just exceptional team and experience. More

The customer service was impeccable. Mr. Thomas paid attention to our needs and gave us a great deal. attention to our needs and gave us a great deal. More

Patience, going above and beyond, convenient and the best customer service ever. I am so fortunate to have purchased my car from Annapolis BMW and Thomas B. The care he took to make sure I had more than what customer service ever. I am so fortunate to have purchased my car from Annapolis BMW and Thomas B. The care he took to make sure I had more than what I even thought I wanted in a car was unparalleled to any car buying experience I’ve ever had. His intuition with his customers is unmatched. More

I am an out of state buyer. This is my 1st experience with BMW. I can share that the sales representative-Thomas Bedell provide me with a great level of response and detail for my vehicle purchase. I rec with BMW. I can share that the sales representative-Thomas Bedell provide me with a great level of response and detail for my vehicle purchase. I recommend him as well as the entire team that resulted in a great purchase experience. Thank you!!! More

Thomas Bedell offered very professional service and follow-up, without the usual “high pressure” salesperson pitch. I would not hesitate at all to recommend Thomas to a friend buying a car! follow-up, without the usual “high pressure” salesperson pitch. I would not hesitate at all to recommend Thomas to a friend buying a car! More

Great service got me in and out quick my advisor Jane King is the best! King is the best! More

Everything you could ask for in a buying experience. Everyone I worked with was supremely professional and courteous from beginning to end. Everyone I worked with was supremely professional and courteous from beginning to end. More

Made my first BMW purchase (certified pre-owned) at BMW of Annapolis. They were very responsive throughout the entire process, fair, reasonable, and great to work with. My next BMW purchase is highly likel of Annapolis. They were very responsive throughout the entire process, fair, reasonable, and great to work with. My next BMW purchase is highly likely to be there too. Highly recommend! More

Outstanding staff Definitely call them You'll be glad Outstanding staff Definitely call them You'll be glad you did- Nice Dealership great enviroment The sales staff is focused on providing exc Outstanding staff Definitely call them You'll be glad you did- Nice Dealership great enviroment The sales staff is focused on providing excellent customer service. They take the time to know the customer and their needs. I experienced phenomenal Service from Tim and his colleagues. Keep up the good work. More

My family and I have purchased two BMWs from Arnita (one new and one used). Arnita is a consummate professional, and was absolute terrific both times! She went the extra step with following up after our pur new and one used). Arnita is a consummate professional, and was absolute terrific both times! She went the extra step with following up after our purchases.The dealership staff were amazing, and found options within our budget means. A great team overall & we are loyal to this dealership and to BMW! More