
BMW of Annapolis
Annapolis, MD
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BMW of Annapolis has been very helpful assisting me with the purchase of my vehicle. Arnita Wilson (Sales Agent) was a great communicator and answered all questions I had! She even checked in on me via emai the purchase of my vehicle. Arnita Wilson (Sales Agent) was a great communicator and answered all questions I had! She even checked in on me via email after the purchase. I felt important and cared for by the entire Annapolis staff. The customer service was phenomenal. Thank you! More
Excellent service during our entire buying experience. Thomas and Richard were top notch in listening to our concerns and providing everything as promised. They went above and beyond any dealership I’ve w Thomas and Richard were top notch in listening to our concerns and providing everything as promised. They went above and beyond any dealership I’ve worked with in 20 plus years of buying cars. We’ll be back for sure. More
Tremendous experience. We live in Alaska - retired military - wintering in Delaware with our twin boys in college on the east coast - we needed to purchase a vehicle and did significant research prio military - wintering in Delaware with our twin boys in college on the east coast - we needed to purchase a vehicle and did significant research prior but given the unique market we were struggling with what to select. Our sales rep - Thomas Bedell - was incredible. He was professional, engaging, a technical expert and listened to our concerns and needs. We couldn’t be more ecstatic with the experience or the vehicle. We absolutely lucked in to finding the dealership as we drove from Dewey Beach, Delaware. It is a tremendous relief to now have the perfect vehicle for all of our adventures in the lower 48. Just a great dealership and team - with pricing up front and No hidden fees. I would highly Recommend this dealership and team to anyone looking for a BMW. Just exceptional team and experience. More
Patience, going above and beyond, convenient and the best customer service ever. I am so fortunate to have purchased my car from Annapolis BMW and Thomas B. The care he took to make sure I had more than what customer service ever. I am so fortunate to have purchased my car from Annapolis BMW and Thomas B. The care he took to make sure I had more than what I even thought I wanted in a car was unparalleled to any car buying experience I’ve ever had. His intuition with his customers is unmatched. More
I am an out of state buyer. This is my 1st experience with BMW. I can share that the sales representative-Thomas Bedell provide me with a great level of response and detail for my vehicle purchase. I rec with BMW. I can share that the sales representative-Thomas Bedell provide me with a great level of response and detail for my vehicle purchase. I recommend him as well as the entire team that resulted in a great purchase experience. Thank you!!! More