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BMW of Annapolis

Annapolis, MD

4.6
971 Reviews

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 971 reviews

October 04, 2021

Everything you could ask for in a buying experience. Everyone I worked with was supremely professional and courteous from beginning to end. Richard Saah is a sales manager who knows his business and i More

by BMWFiendE60-G30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnita Wilson, Richard Saah, Alexis Thompson
Oct 05, 2021 -

BMW of Annapolis responded

Thank you for your kind words for Richard and Arnita! We are very happy to hear that we were able to provide you with an exceptional car buying experience! We thank you for your business and look forward to your next visit!

October 04, 2021

Outstanding sales, no pressure, very knowledgeable about the vehicles, options, abilities. Worked with me to make the deal I needed. Can not really say enough, extremely positive experience More

by M.Leonard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Wilson
Oct 05, 2021 -

BMW of Annapolis responded

Thank you, Leonard, for your kind words! We are very happy to hear that we were able to provide you with a positive car buying experience! We thank you for your business and look forward to your next visit!

October 01, 2021

I had been to three other BMW Dealers in the DC area and none hold a candle to BMW of Annapolis. Their staff worked with me to get the automobile I wanted at the price I had in mind. Superb dealership. More

by caldwell.patrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Alexis
Oct 05, 2021 -

BMW of Annapolis responded

Thank you, Patrick, for your kind words for our staff! We thank you for your business and look forward to your next visit!

September 27, 2021

Very professional and willing to do 90% of the work online. Andy is one of the best salesman I have worked with. More

by JustinMC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Sep 28, 2021 -

BMW of Annapolis responded

Thank you, Justin, for your kind words for Andy! We thank you for your business and look forward to your next visit!

September 11, 2021

BE CAREFUL WHO YOU DO BUSINESS WITH!! Dealer valued a car they sold me @$10,000 less than what they sold vehicle for within 2 months. More

by Seth Domnarski
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Sep 15, 2021 -

BMW of Annapolis responded

Thank you for bringing this to my attention. I apologize for your sales experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Richard Saah General Sales Manager rsaah@mybmwannapolis.com

August 31, 2021

The dealership makes customers feel like home. The atmosphere is very customer-friendly. The environment is super clean and well organized. We were very satisfied. More

by Yinghong Cheng
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hamel
Aug 31, 2021 -

Yinghong Cheng responded

For the second line “quality of work”, I don’t know why no marks made. I think I did choose 5 stars but for some reason my iPhone key board messed up.

August 27, 2021

Andy Alexis is excellent. A man of his word. Bend over backwards for service and personal care. Highly recommend fir any future BMW owner. Thanks Andy More

by Jon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Alexis
Aug 27, 2021 -

BMW of Annapolis responded

Thank you, Jon, for your kind words for Andy! We thank you for your business and look forward to your next visit!

August 20, 2021

Andy Alexis was professional, thorough and a pleasure to work with. While I was new to the BMW brand, he was instrumental in my decision to purchase. We had a seamless buying experience. More

by janet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Alexis
Aug 24, 2021 -

BMW of Annapolis responded

Thank you, Janet, for your kind words about Andy! We are thrilled that you had such a great car buying experience here with us! We thank you for your business and look forward to your next visit!

August 17, 2021

Justin and the rest of the service team are fantastic. When I’m in the market for my next car, I’ll be buying from BMW of Annapolis. More

by Jduerstine81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 19, 2021 -

BMW of Annapolis responded

Thank you! We are glad Justin and our staff provided you with an enjoyable experience. We look forward to your business with us again!

August 16, 2021

My experience with BMW of Annapolis has been great. My service advisor Robert Kozora is phenomenal. His customer service is always superbly demonstrated and greatly appreciated. More

by LT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Kozora
Aug 17, 2021 -

BMW of Annapolis responded

Thank you for the kind words for Robert! We appreciate you choosing our store for your service needs!

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