BMW of Annapolis

Very Professional Customer focus and politeWent out of Very Professional Customer focus and polite Went out of their way to ensure highest quality with reasonable pricing Met timeline and works around Very Professional Customer focus and polite Went out of their way to ensure highest quality with reasonable pricing Met timeline and works around your schedule More

Nicholas kept me apprised of progress and creatively helped solve my problems to get me on my way. helped solve my problems to get me on my way. More

Great car buying experience. Andy Alexis was very helpful and knowledgeable about the car I purchased. All of the employees from sales to finance were friendly and accommodating. and knowledgeable about the car I purchased. All of the employees from sales to finance were friendly and accommodating. More

I am extremely happy and satisfied with my decision to purchase from BMW of Annapolis. I saw a vehicle I liked online and so I read the reviews and saw that Andy Alexis was highly recommended so I asked f purchase from BMW of Annapolis. I saw a vehicle I liked online and so I read the reviews and saw that Andy Alexis was highly recommended so I asked for him when I called, and I am glad that I did! Not only is he very kind and patient, but he is very knowledgeable and helped me make my purchase process incredibly smooth especially since I was driving four hours one way to pickup the vehicle. I highly recommend visiting Andy Alexis if you are in the market for a BMW! More

Very pleased with the service department. The services performed were exactly as promised, they were prompt and also cleaned my vehicle. Well done to the team!! performed were exactly as promised, they were prompt and also cleaned my vehicle. Well done to the team!! More

I had the pleasure of working with Andy Alexis. He kept me informed while I waited for my car to get delivered. I’m actually jealous of my husbands BMW and I think my next car is going to be a BMW. I will me informed while I waited for my car to get delivered. I’m actually jealous of my husbands BMW and I think my next car is going to be a BMW. I will be sure to reach out to Andy when it’s that time for me to buy another car More

My adviser never called me to let me know the status of my vehicle over 24 hours. I called the next day at almost 4pm to check the status the answering service says she’ll relay the message. No one called my vehicle over 24 hours. I called the next day at almost 4pm to check the status the answering service says she’ll relay the message. No one called me instead I received at text message. I do not like the customer service at bmw Annapolis! More

I used the service center for this dealership. It was a very pleasant and professional experience. The oil change price was great and they washed my car for me as a surprise plus! very pleasant and professional experience. The oil change price was great and they washed my car for me as a surprise plus! More

I received excellent customer service from the service person to the technician that worked on my car. I would recommend BMW for service or for sales. person to the technician that worked on my car. I would recommend BMW for service or for sales. More

Great communication throughout the process. Courteous and professional. Very pleased with all aspects of the service. Very accommodating regarding appointment availability. I’ve been a loyal customer for yea professional. Very pleased with all aspects of the service. Very accommodating regarding appointment availability. I’ve been a loyal customer for years because of Ben Allen in sales and service reliability. More