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BMW of Annapolis

Annapolis, MD

4.7
971 Reviews

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 971 reviews

July 09, 2021

Service advisor was extremely knowledgeable and helpful. Dontae Butler was very patient with all my questions and took time and effort to check with technical staff to answer a complex one. His answers refl More

by Jimraver1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dontae Butler
Jul 14, 2021 -

BMW of Annapolis responded

Thank you Jim for your kind words! We are so glad we were able to provide you with a great experience! We'll be happy to pass your positive feedback to Dontae. Please let us know if there is anything else we can help you with. We look forward to your next visit!

July 08, 2021

Justin and team are awesome, love the dealership! Very efficient, customer friendly service. Very pleased with our 335I. Hi to Ben Allen from Bill Fensterer... thank you More

by wfensterer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 08, 2021 -

BMW of Annapolis responded

Thank you for your kind words! We'll be happy to pass your positive feedback to Justin. We thank you for your business and look forward to your next visit!

July 04, 2021

Nick at BMW service was extremely helpful and efficient. He saved me money too More

by Francine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nick
Jul 06, 2021 -

BMW of Annapolis responded

Thank you for your kind words for Nick, we appreciate it!

July 02, 2021

Easy transaction with used car. Satisfied with overall performance at the sale More

by Nobrien86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Alexis Richard Saah
Jul 06, 2021 -

BMW of Annapolis responded

Thank you for your feedback, glad we could be at your service!

July 02, 2021

Expensive but worth it. Very professional and friendly. Clear guidance on everything. More

by Dguffelman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Tomasko
Jul 06, 2021 -

BMW of Annapolis responded

Thank you for your feedback, glad we could be at your service!

July 01, 2021

I always use this place for any type of issues with my x5. Good team would like to come here again in the future too More

by Kumar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jane
Jul 06, 2021 -

BMW of Annapolis responded

Thank you for your feedback, glad we could be at your service!

June 30, 2021

I truly is enjoying my car. My sales person Andy was very professional and made the buying process easy. He explained quite a lot of the operational procedures of the vehicle. More

by Robbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Alexis
Jul 06, 2021 -

BMW of Annapolis responded

Thank you for your kind words for Andy, we appreciate it!

June 30, 2021

Satisfactory service and very professional. Did not try to overcharge me and did not even charge me for checking the problem. Thank you so Dontae. More

by Barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dontae Butler
Jul 06, 2021 -

BMW of Annapolis responded

Thank you for your feedback, glad we could be at your service!

June 30, 2021

The dealership is great! The sales people and the service people are very helpful! I will always go to this BMW dealership. I bought several cars from them. More

by Tbruny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnita, Ali
Jun 30, 2021 -

Tbruny responded

Thank you for the great service.

June 30, 2021

Excellent service received.I took my BMW in for servicing and the recommendation and service provided by Nick was wonderful. I did not have anything to worry about. More

by bgblanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Tomasko
Jun 30, 2021 -

BMW of Annapolis responded

Thank you for your kind words! We'll be happy to pass your positive feedback to Nick. We thank you for your business and look forward to your next visit!

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