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BMW of Annapolis

Annapolis, MD

Overview
Reviews
Vehicles
4.6
1,296 Reviews
Call Dealership (410) 349-9312
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31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 1,296 reviews

January 14, 2024

Nick was a great service guy. Given a good time estimate. Waiting room needs to be updated More

by Meg.black27
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Jan 17, 2024 -

BMW of Annapolis responded

It's fantastic to hear that you had a great experience and that Nick provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 14, 2024

Service team knowledgeable on BMW maintenance; good time estimates for wait time for repairs; and lounge area pleasant to wait in for several hours. More

by petemikos
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Phipps
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Jan 18, 2024 -

BMW of Annapolis responded

We are thrilled to hear that you had a knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 12, 2024

Great service - fast and excellent work. Would recommend this service center for both routine and complex work. More

by Humphreyfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Print
Jan 16, 2024 -

BMW of Annapolis responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 12, 2024

The service team was timely and kept my informed throughout my service appointment, and the online tools were efficient More

by cattersm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane
Print
Jan 16, 2024 -

BMW of Annapolis responded

We are thrilled to hear that you had tha timely and informed experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 11, 2024

My appointment started on time, work performed flawlessly, and I was out on time. Always a pleasure taking my car to BMW of Annapolis. More

by Gerhardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane King
Print
Jan 12, 2024 -

BMW of Annapolis responded

We are thrilled to hear that you had a prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 04, 2024

My Service Advisor, JP was awesome! He was very helpful in answering all of my questions and getting the required service done quickly! More

by tkaburke824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP
Print
Jan 06, 2024 -

BMW of Annapolis responded

It's fantastic to hear that you had a great experience and that JP provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

Service Advisor Jane King was highly professional at Annapolis BMW. She explained in great detail of the service. More

by joemickler0630
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lowe, Charles
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Jan 05, 2024 -

BMW of Annapolis responded

It's fantastic to hear that you had a great experience and that Jane provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 02, 2024

Great team. Justin was very helpful and answered all my questions. Very clean waiting area and several free drinks and snacks. The car wash and vacuum service wa More

by Zac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Print
Jan 04, 2024 -

BMW of Annapolis responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

December 26, 2023

They've been great since day 1! I've always had a pleasant experience with this dealership. More

by J O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Dec 27, 2023 -

BMW of Annapolis responded

Consistency in providing a great experience since day one is fantastic to hear! It's wonderful when a dealership consistently delivers pleasant experiences. appreciate your business. We look forward to assisting you in the future.

December 24, 2023

Great dealership. In and out in just a couple of hours. My family has bought 2 cars from them just this year! More

by Li625
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Bailey
Print
Dec 27, 2023 -

BMW of Annapolis responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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