BMW of Annapolis

Great quick and friendly service! I came in without an appointment and they worked me into the schedule that day. I came in without an appointment and they worked me into the schedule that day. More

Service Advisor Dontae and Technician Adam quickly identified my problem and fixed things to perfection! identified my problem and fixed things to perfection! More

Straight to the point. No haggling. Friendly and courteous salesperson. Easy to make an appointment and come in for a test drive. No haggling. Friendly and courteous salesperson. Easy to make an appointment and come in for a test drive. More

Smooth process with great and helpful people. Andy and David were awesome. definitely will buy from them again Andy and David were awesome. definitely will buy from them again More

The service and professionalism of the service department personnel was outstanding. Everyone seemed to be dedicated to providing excellent service. personnel was outstanding. Everyone seemed to be dedicated to providing excellent service. More

I have had excellent service and advice and would recommend to my family and friends recommend to my family and friends More

They are responsive, communicative, and keep me well informed. Without asking, they assessed whether an extended warranty would help with my services and then advised against it. informed. Without asking, they assessed whether an extended warranty would help with my services and then advised against it. More

Jeremy was very professional and took the opportunity to explain everything that they were going to do. Answered all of my concerns..Make sure I was okay while waiting.. explain everything that they were going to do. Answered all of my concerns..Make sure I was okay while waiting.. More

Best customer service I’ve received at a BMW Service Ctr to date (I’ve been to 6 in total). They recommended service that needed to occur and service that could wait and put no pressure on my decision. They to date (I’ve been to 6 in total). They recommended service that needed to occur and service that could wait and put no pressure on my decision. They provided a comfortable place for me to plug in, log on and work while my vehicle was being serviced. Super friendly customer service. My new go to location even the the Alexandra, VA service center is more convenient. More

Great service but they didn’t care if I have a way to get around even though my car was towed to them and they have it for over a week around even though my car was towed to them and they have it for over a week More