BMW of Annapolis

Great experience! Well informed and everything was taken care of as promised Jeremy and Chad are too notch Well informed and everything was taken care of as promised Jeremy and Chad are too notch More

Came to pick my car up only to find requested service had not been completed. I had the service completed elsewhere for less than half of BMW Annapolis’ estate. They almost never have loaner cars. not been completed. I had the service completed elsewhere for less than half of BMW Annapolis’ estate. They almost never have loaner cars. More

Prompt, personable, professional. Sean understood the urgency and allowed me to come to the service department without an appointment. I had a tire issue. In and out within 90 minutes Sean understood the urgency and allowed me to come to the service department without an appointment. I had a tire issue. In and out within 90 minutes! More

Purchased a 2022 CPO BMW X5 for $50k. Drove intermittently for less than 3 weeks before receiving dashboard alerts that engine oil needed to be changed. Was puzzled as I assumed as part o Drove intermittently for less than 3 weeks before receiving dashboard alerts that engine oil needed to be changed. Was puzzled as I assumed as part of the CPO and getting car ready for resale the dealer would have at least done oil change among other services. But apparently not. So, had to get car serviced for oil change, wait for 3 hours, and pay out of pocket. Less than ideal for a newly purchased car of just 3 weeks!! More

Quickly narrowed in on our required details and showed us the car that met all our needs. the car that met all our needs. More

The salesman Andy and his manager are really nice and professional! One of the best. professional! One of the best. More

All went well, as expected. Loaner was ready to go. All associates were pleasant and respectful. Loaner was ready to go. All associates were pleasant and respectful. More

Great response by the staff. First time at this location. Will definitely be back. Thanks First time at this location. Will definitely be back. Thanks More

Dealership, inspection or vehicle and drop them off at service. You like the videos to show customers issues discovered during inspection was a great idea service. You like the videos to show customers issues discovered during inspection was a great idea More

Fantastic experience. Diane was great to work with. Her knowledge of the vehicle was top notch. Diane was great to work with. Her knowledge of the vehicle was top notch. More