BMW of Annapolis

Excellent service and follow-up communication on progress and expected completion date of repair work. and expected completion date of repair work. More

I had a sensor malfunctioning for the last few weeks which has been driving me crazy. It’s been beeping any time I stopped and my parking sensors weren’t working. I went to the Alexandria dealership (wa which has been driving me crazy. It’s been beeping any time I stopped and my parking sensors weren’t working. I went to the Alexandria dealership (waited 6 weeks for an appt) and when I got there was told it would cost me $200+ for a diagnostic even though my car has a year left on my lease and 10k under my max mileage, and he “didn’t want to charge me bc he didn’t see an error message on my key” so basically turned me away. So I made an appointment at Annapolis even though it’s further away, and got an appt in less than a week and they took care of my malfunctioning sensor without a hitch—apparently it was just the programming. Leagues better than Alexandria. I will always go back to Annapolis BMW for anything I need. Thanks Nick, Bryan Hidalgo and George for taking care of me today! More

Friendly, professional, courteous service. The service writer was looking out for my interests. The work was performed on time. The service writer was looking out for my interests. The work was performed on time. More

Andrew at the sales department has been outstanding in providing me and my wife valuable knowledge on how to navigate all the electronic features of our cars. His knowledge and patience is very much appre providing me and my wife valuable knowledge on how to navigate all the electronic features of our cars. His knowledge and patience is very much appreciated. Keep up the great work! Jaime and Inge. More

Service advisor Justin handled our checkin efficiently, explained the additional recommended service (battery) after the checkup clearly while working diligently to apply any applicable discounts to minimi explained the additional recommended service (battery) after the checkup clearly while working diligently to apply any applicable discounts to minimize our cost of service. Robert handled our check out smoothly. More

It has good customer service as well as competent one. I truly appreciate its expeditious approach. I truly appreciate its expeditious approach. More

Work was efficient and good job. Happy w/outcome. It was expensive but necessary. Thanks Happy w/outcome. It was expensive but necessary. Thanks More

My car was ready exactly when they proposed and delivered to me clean. The waiting room was a comfortable place to work while I waited. to me clean. The waiting room was a comfortable place to work while I waited. More

Great service and attention to detail. Jeffrey was very knowledgeable and handled my service questions with ease. Jeffrey was very knowledgeable and handled my service questions with ease. More