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BMW of Annapolis

Annapolis, MD

Overview
Reviews
Vehicles
4.6
1,258 Reviews
Call Dealership (410) 349-9312
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31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 1,258 reviews

August 29, 2023

Very well run dealership with a great staff. This was my second new BMW from Annapolis BMW and I will buy my next new BMW here as well. More

by d.anderson.cmsgt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Allen
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Sep 06, 2023 -

BMW of Annapolis responded

Thank you for the Five-Star review and for choosing BMW of Annapolis. We were pleased to hear that we provided you with an excellent sales experience. We appreciate your business and look forward to serving you again.

August 29, 2023

I don’t believe my oil was reset as it reads 3300 until service due More

by rjwilburn_34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh P
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Aug 30, 2023 -

BMW of Annapolis responded

Thank you for your feedback about your oil light because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Steve Daly General Manager sdaly@mybmwannapolis.com

August 27, 2023

My experience was terrific on every level. ,Knowledgable and friendly sales staff and equally good experience with finance office More

by lsmatthews
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Allen and Brian Hildago
Print
Sep 01, 2023 -

BMW of Annapolis responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

August 27, 2023

Excellent purchasing and business office experience. Salesman very knowledgeable about vehicle An overall excellent experience there More

by lsmatthews
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Allen
Print
Aug 30, 2023 -

BMW of Annapolis responded

Thank you for choosing BMW of Annapolis! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

August 25, 2023

As always very effluent and trustworthy. They Have maintained our 2013 740i for 6 years and we are always happy with their service. More

by jimmywjacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Miller
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Sep 05, 2023 -

BMW of Annapolis responded

BMW of Annapolis appreciates your kind words! We are grateful for your patronage. We look forward to having the pleasure of serving you again!

August 24, 2023

This visit was easy to set, I was able to work while waiting and the work was done promptly. Maintenance was fully explained More

by Ferguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name.
Print
Sep 05, 2023 -

BMW of Annapolis responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 18, 2023

Always courteous. Always helpful....obviously very busy today when I picked my car up. Route 50 was a mess! More

by mrswaterfront
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Phipps
Print
Aug 30, 2023 -

BMW of Annapolis responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

August 16, 2023

They needed better communication costumer service personnel , needed to be able to more efficient on service my experience is ok but not good enough More

by barberjae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontay
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August 15, 2023

Lacks integrity. Paid for vehicle check but did not check. Brought the car back a 2nd time, and they found issue that was supposed to be checked the 1st time. Tried More

by BWM lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick and Dontae
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August 15, 2023

Outstanding Service from Dan Bailey and Grant Maurer - Highly Recommended! I can’t thank Dan and Grant enough for the exceptional service getting the new BMW! Finding the perfect color combo and well-e More

by l. c.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Bailey, Grant Maurer
Print
Aug 18, 2023 -

BMW of Annapolis responded

We're happy you found our staff to be so supportive during your experience here at BMW of Annapolis. Congratulations on your new vehicle!

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