
BMW of Annapolis
Annapolis, MD
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Dan Bailey was great to work with! We came in looking to find a new car and we left with a brand new X3! So will recommend him to anyone! was great to work with! We came in looking to find a new car and we left with a brand new X3! So will recommend him to anyone! More
Very pleasant buying experience Hunter was an energetic and helpful sales consultant. He didn't "pitch" us, but rather listened to our needs and concerns and made suggestions for ou Hunter was an energetic and helpful sales consultant. He didn't "pitch" us, but rather listened to our needs and concerns and made suggestions for our consideration. He was respectful of our time on the day of sale and also the day we picked up the vehicle. Hunter turned us over to a product "guru" on delivery day who showed us all the important features of the car that we needed to know before leaving the lot. Hunter also offered to schedule an appointment at our convenience for a more in depth "schooling" on the other convenience/premium features (we'll probably do this!). The Annapolis BMW team (sales consultant, sales manager, product guru, detailing team, business manager) were easily the most enthusiastic group of employees about their company/brand that I had ever see. Very impressive. I bought another car from them that same weekend. Very pleased with the whole experience. More
My experience was easy, fast, and not stressful. Hunter made my experience easy and fast. He made sure the car was clean when I picked it up, he stayed in contact with me as I waited for the airbag t Hunter made my experience easy and fast. He made sure the car was clean when I picked it up, he stayed in contact with me as I waited for the airbag to come in to be replaced, and he answered all questions I had and also told me to keep in touch if I have anymore! More
Hunter Lowe Lappen My visit to BMW of Annapolis was an extra My visit to BMW of Annapolis was an extraordinarily positive experience, but, not as extraordinary as the fabulous young man who represented this pres My visit to BMW of Annapolis was an extraordinarily positive experience, but, not as extraordinary as the fabulous young man who represented this prestigious dealership. Hunter Lowe Lappen totally wowed my husband and me with his vast knowledge of the BMW products. He intelligently explained the new technology with incredible patience and kindness. I do NOT like the process of buying a new car. Hunter lead us through this process with aplomb!! We did not just buy a car. We entered the 21st century with an understanding of how the technology works; and we bought one "previously owned" vehicle and one brand new! I have driven Suburbans for years and I went to a 3 utility (and so luxurious and comfortable) vehicle with total confidence. All this occurred because of Hunter Lowe Lappen!! He has a remarkable relationship with the dealership of "BMW of Annapolis" and they with him. It is the absolute best dealership that I have ever dealt with...from top to bottom. Management and Service Department is just top notch!! But, to be acutely honest, I have never worked with a better representative!! Hunter Lowe Lappen gets a A+++!!! What a marvelous young man!! More
Awesome Experience I highly recommend Annapolis BMW. Dan Bailey, from sales is excellent. He listened and took all the time I needed. I appreciated the follow up by phon I highly recommend Annapolis BMW. Dan Bailey, from sales is excellent. He listened and took all the time I needed. I appreciated the follow up by phone and email to make sure I was satisfied with my car and the whole buying experience. Definitely ask for Dan! More
Had a great experience at BMW Annapolis. Hunter our salesman was super efficient and made the transaction a positive experience for us. Bart was amazing throughout as well. Great dealership t Hunter our salesman was super efficient and made the transaction a positive experience for us. Bart was amazing throughout as well. Great dealership to do business with. More
Hunter Lappen is awesome Working with Hunter Lappen made car buying a pleasable experience. If you are looking to buy a car, go see Hunter Lappen. He's great. Working with Hunter Lappen made car buying a pleasable experience. If you are looking to buy a car, go see Hunter Lappen. He's great. More
Buying a new or used car at BMW Annapolis is a pleasure Buying a car is typically a stressful event. However, buying a used or new car at BMW Annapolis relieves that stress. I have purchased multiple cars Buying a car is typically a stressful event. However, buying a used or new car at BMW Annapolis relieves that stress. I have purchased multiple cars from them both new and used and the entire process each time has been enjoyable.. Richard Saah is a pleasure to work with. He is very professional and knows the business. He made it a painless process. He is responsive and has an eye for details. Steve Daly is always there for us before and after the sale as well to help us maintain and keep are cars running at their best. The entire team goes above and beyond with customer service and I would highly recommend to my friends and family BMW of Annapolis for all their car buying need. More
Tom Hamel is phenomenal smooth easy going professional! Best car buying experience ever! Tom Hamel was exceptional. He understood my needs and made the whole process fun easy and actually educational. I fee Best car buying experience ever! Tom Hamel was exceptional. He understood my needs and made the whole process fun easy and actually educational. I feel like a more informed consumer after meeting with Tom. Tom is focused on making it about the customer. It's not just about a transaction but about building a relationship. Tom personifies that. Five Stars! More
long distance purchase purchased this car all by phone and email. had shipped to Kansas. They were extremely helpful in making the process go smoothly. I would recommend the purchased this car all by phone and email. had shipped to Kansas. They were extremely helpful in making the process go smoothly. I would recommend them More