BMW of Annapolis

Surprise,surprise! The dealership isn't huge and the service waiting room isn't that fancy,but they do have lots of snacks and beverages to chose from while waiting for The dealership isn't huge and the service waiting room isn't that fancy,but they do have lots of snacks and beverages to chose from while waiting for your car to be serviced.But,the surprise was how the service associate,Jeremy,worked with me to make sure I was completely satisfied with the work done.Not only that,when I questioned the charges, he somehow found ways to lower my bill.Now who wouldn't be happy about that?My loaner car,no charge,was excellent and a clean,fixed car to leave the dealership....priceless! More

30 Year BMW Owner My wife & I purchased our sixth BMW this past weekend from Annapolis BMW. Dan Rykiel & Richard Saah were delightful to work with. We had been shoppi My wife & I purchased our sixth BMW this past weekend from Annapolis BMW. Dan Rykiel & Richard Saah were delightful to work with. We had been shopping prices on the Internet using TruCar, so we had a good idea of the price ranges. Annapolis had the exact model & color we were looking for. My thanks to the team at Annapolis BMW for their professionalism & upholding the BMW tradition which stated with us over 30 years ago. More

Big Chen is first rate! I recently bought a 2013 CPO X3, and Bing Chen was a major reason why. His service was first-rate throughout. He went the extra mile to ensure he un I recently bought a 2013 CPO X3, and Bing Chen was a major reason why. His service was first-rate throughout. He went the extra mile to ensure he understood my needs and preferences, then did all in his power to satisfy them. He was never "pushy" and always solicitous, available, courteous, and uniformly helpful throughout the process, beginning to end. He made car-buying a pleasure and removed all the expected stress and inconvenience I had come to expect. Can't say enough good about him, and recommend him highly! Also, my car was hit by another shortly after I bought it, and Bill Hawkins at the Collision Center, like Bing in Sales, fully met and even exceeded all expectations. Bill is another top-notch performer who fully understands what it means to put the customer first. He too delivered incomparable service. More

Billy Ray and David Mier! Billy Ray and David Mier was awesome! Our buying experience was satisfying bcoz of them. Attention and time allocated to us was exceptional and even h Billy Ray and David Mier was awesome! Our buying experience was satisfying bcoz of them. Attention and time allocated to us was exceptional and even help us with the sirius radio connection (it was late but Billy stayed). Kudos to both! And thank you, been telling our friends and family about our ultimate driving/buying experience at BMW Annapolis. We love our new X5! More

Bing Chen, can and will help you find a car. Wow, I never knew a car purchase could be this EASY! I owe it to my salesperson Bing, he made this transaction effortless. I have found a salesperson Wow, I never knew a car purchase could be this EASY! I owe it to my salesperson Bing, he made this transaction effortless. I have found a salesperson for life. More

Ben Allen...extremely helpful! Great experience at BMW of Annapolis today!! A very friendly and even more knowledgeable sales person, Ben Allen, went out of his way to help me with Great experience at BMW of Annapolis today!! A very friendly and even more knowledgeable sales person, Ben Allen, went out of his way to help me with my new M4. The fact that I didn’t buy my M4 at BMW of Annapolis didn’t stop Ben from helping me. He’s enthusiasm for BMWs was palpable. His M knowledge was impeccable and he brought to my attention several important aspects of the car, break-in period and performance features of my M. I will definitely refer my friends and seek him out for my next BMW. Thanks Ben Allen. More

BMW Annapolis Review Bing Chen was awesome to work with in our purchase of a 2014 328d. His sales delivery was well balanced with a thorough explanation of the car, howeve Bing Chen was awesome to work with in our purchase of a 2014 328d. His sales delivery was well balanced with a thorough explanation of the car, however did not inundate us with more than what we needed. The experience was everything that you hope carbuying should be, a relaxed atmosphere, but an appropriate focus on the customer experience. David Chapelle was boss with the financing processes, would highly recommend. Thank you Bing. David and BMW of Annapolis, we will be back! More

great experience awesome team bin chen..amazing guy, i definitely recommended this guy easy, fast and great service,, second car from them and not complaints at all awesome team bin chen..amazing guy, i definitely recommended this guy easy, fast and great service,, second car from them and not complaints at all More

Excellent Very courteous sales staff -- I really got the feeling they wanted me to be satisfied with my purchase Would definitely purchase another vehicle fro Very courteous sales staff -- I really got the feeling they wanted me to be satisfied with my purchase Would definitely purchase another vehicle from them in future More

Outstanding Car buying experience My sales person was Bing and I worked with the sales manager. Everybody was very professional. They were straight forward with me and we were able to My sales person was Bing and I worked with the sales manager. Everybody was very professional. They were straight forward with me and we were able to make a deal within an hour. I was out of the dealership within 2hours. This includes talking to the sales person, trading my old car and finish all the paper work and drive home new car. More