Back

BMW of Arlington

Arlington, TX

4.5
1,392 Reviews
WE ARE VERY PROUD TO BE AWARDED THE 2013 MINI DEALER OF THE YEAR! Since 1973, the Moritz name has been a respected member of the Metroplex's competitive automotive industry. Cadillac was the inaugural brand for this second-generation, family owned dealership headed by John David Moritz. BMW was added to the product line in 1989 and has since acquired a spacious, 15,000 square-foot showroom at 2001 North Collins. We expanded once more in 2002 to welcome MINI Cooper, a BMW owned brand, into the fleet of luxury and performance vehicles heralded under the Moritz crest. "We were the only dealer selected in Tarrant Country to be awarded the MINI Franchise," said Tom Hauswirth, General Manager. Furthermore, Moritz of North Arlington is conveniently located at the heart of the metroplex, midway between two of the most active economic centers in Texas; Dallas and Fort Worth. DFW International Airport is a brief ten minute drive, providing easy access to Moritz for customers across Texas and the U.S. Our reputation is forged daily by the satisfaction and loyalty of our customers One of the elements that make our family atmosphere so appealing and rewarding are the outstanding sales and service staff.
Contact Dealership

1105 East Lamar Boulevard

Arlington, TX

76011

Directions

By Type

Showing 1,392 reviews

June 16, 2026

Jeff in the service department is amazing! Thank you for the wonderful service! Thank you for going above and beyond for me! More

by smithcaleb504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Jun 17, 2026 -

BMW of Arlington responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 12, 2026

I took my car in due to a recall notice for a simple repair. They forgot to hook up something on the coolant pump and the engine overheated. Unknown at this point how bad the damage is. Even if they say More

by Lori50
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah
Jun 16, 2026 -

BMW of Arlington responded

Thank you for your feedback. We're glad we were able to resolve the issue and appreciate the opportunity to make things right. Thank you for your patience and understanding. Chuong Nguyen Service Manager cnguyen@group1auto.com

June 09, 2026

Customer service rep Reese was amazing and they took care of me and my need without hesitation. Thank you Reese for making me feel welcome More

by Jennychambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reese
Jun 10, 2026 -

BMW of Arlington responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

June 09, 2026

The experience that I enjoyed a BMW Arlington was magnificent. The sales personnel finance manager all the directors they all was outstanding. This was my first BMW that I bought, and I’m looking for More

by carlmac_1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Ross, Hasan Diksin
Jun 09, 2026 -

BMW of Arlington responded

Hi, we are so happy to read such a great review about BMW of Arlington! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2026

Amazing customer service. I would definitely recommend this location. And very accommodating. Will definitely come back More

by dantescott213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Faz
Jun 07, 2026 -

BMW of Arlington responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

June 04, 2026

Kaleigh and others service have always provided excellent service. However, the rating is based on the fact that multiple times now I’ve had my vehicle in for service for one issue repair cost of upwards of More

by ASG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleigh
Jun 06, 2026 -

BMW of Arlington responded

Thank you for your feedback and for recognizing Kaleigh and our team. We understand how frustrating it can be to face additional repairs after recent service visits. While inspections can identify many concerns, some issues may not be apparent at the time. We appreciate you bringing this to our attention and would welcome the opportunity to discuss your experience further. Please contact cnguyen@group1auto.com if you like to discuss further.  Chuong Nguyen Service Manager

June 03, 2026

Reesh and Mark did an excellent job with solving my AC cooling issues so I am very pleased with how everything was handled. More

by jom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reesh Ismail and Mark Butterfield
Jun 05, 2026 -

BMW of Arlington responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 31, 2026

It is always a great job when I have to go in to get service More

by NATHANIELCAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2026 -

BMW of Arlington responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 30, 2026

Fix my car in less than 24 hrs . Help me out in A big way with cost More

by Knowledgelove89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

BMW of Arlington responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2026

My Experience at the car dealership was a positive one. The Representative I worked with was knowledgeable truthful courteous and pleasant throughout out the entire time. Would recommend this dealership to More

by Salvatore Miceli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

BMW of Arlington responded

Hi, we are so happy to read such a great review about BMW of Arlington! Feel free to reach out to us if you need anything. Have a wonderful day.

1
...