
BMW of Arlington
Arlington, TX
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Always have an awesome experience, I have never had a problem. All the service representatives have always above and beyond to make sure I have a pleasant experience. Very clean and well maintained. I lo problem. All the service representatives have always above and beyond to make sure I have a pleasant experience. Very clean and well maintained. I love the the options for drinks.. More
Excellent service and my service advisor Reesh Ismail went beyond the call of duty. My purse strap was stuck in the trunk latch and it would not open. It had been in there for a considerable amount of ti went beyond the call of duty. My purse strap was stuck in the trunk latch and it would not open. It had been in there for a considerable amount of time. Mr. Ismail told me he would get it out and he did! He, of course, was very knowledgeable about the services I needed and provided them promptly and professionally. He is a great asset to BMW of Arlington. More
Rene was able to accommodate me last minute and his customer service was incredible. He was quick, honest and very helpful. He made a trip to the dealership a pleasant experience. Rene went above and b customer service was incredible. He was quick, honest and very helpful. He made a trip to the dealership a pleasant experience. Rene went above and beyond and I look forward to working with him in the future. More
Excellent service and outstanding personnel. They make the experience a pleasure.Their shuttle service makes drop off and pick ups a breeze They make the experience a pleasure.Their shuttle service makes drop off and pick ups a breeze More
Customer service was great. Service representative was very polite, courteous, professional and time conscious. The dealership environment was very friendly. Service representative was very polite, courteous, professional and time conscious. The dealership environment was very friendly. More
My service department representative Mo did a very good job. I appreciate it. I got a good deal and everything was taken care of and very good customer service. Thanks again. Have a wonderful blessed day. job. I appreciate it. I got a good deal and everything was taken care of and very good customer service. Thanks again. Have a wonderful blessed day. Bye my location was BMW Arlington 1105 Lamar Blvd. More
Christian helped us service our vehicle! He also helped us locate a part we needed (but weren’t ready to purchase.) We appreciated the knowledge, kindness, and class that he exudes! My husba He also helped us locate a part we needed (but weren’t ready to purchase.) We appreciated the knowledge, kindness, and class that he exudes! My husband had many questions and Christian was very calm with him; (which I know is hard to do. 🤣) I appreciate the attention to detail and upstanding service Christian provided! That’s why we come back to BMW Arlington. (Side note- I wasn’t aware my key had a spot to insert into the car. When I picked up the vehicle, I couldn’t find the keys. Embarrassed, I got out and asked the guys if they knew where it was. They didn’t make fun of me or laugh! They kindly pointed it out. If we did laugh, it was only a giggle WITH me. I appreciate the understanding and grace as a woman in a car dealership. Thank you!!) More