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BMW of Arlington

Arlington, TX

4.5
1,308 Reviews
WE ARE VERY PROUD TO BE AWARDED THE 2013 MINI DEALER OF THE YEAR! Since 1973, the Moritz name has been a respected member of the Metroplex's competitive automotive industry. Cadillac was the inaugural brand for this second-generation, family owned dealership headed by John David Moritz. BMW was added to the product line in 1989 and has since acquired a spacious, 15,000 square-foot showroom at 2001 North Collins. We expanded once more in 2002 to welcome MINI Cooper, a BMW owned brand, into the fleet of luxury and performance vehicles heralded under the Moritz crest. "We were the only dealer selected in Tarrant Country to be awarded the MINI Franchise," said Tom Hauswirth, General Manager. Furthermore, Moritz of North Arlington is conveniently located at the heart of the metroplex, midway between two of the most active economic centers in Texas; Dallas and Fort Worth. DFW International Airport is a brief ten minute drive, providing easy access to Moritz for customers across Texas and the U.S. Our reputation is forged daily by the satisfaction and loyalty of our customers One of the elements that make our family atmosphere so appealing and rewarding are the outstanding sales and service staff.
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1105 East Lamar Boulevard

Arlington, TX

76011

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Showing 1,308 reviews

April 21, 2025

Service was impeccable. Service rep. Christian was personable, knowledgeable and informed me of my services needed every step of the way. More

by TK Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Service Dept
Apr 23, 2025 -

BMW of Arlington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Christian here at BMW of Arlington! We are always more than happy to assist you if anything else comes up. Take care!

April 17, 2025

I recently purchase a car from BMW of Arlington, and the experience was excellent from start to finish. If you are in the market for a new car that’s the place. More

by LbcLuiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edin Begic
Apr 21, 2025 -

BMW of Arlington responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 16, 2025

Excellent customer service, always willing to help, wouldn't go anywhere else. Will definitely be back More

by Ruben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene,
Apr 18, 2025 -

BMW of Arlington responded

Hi Ruben, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Apr 18, 2025 -

Ruben responded

Excellent customer service.

April 16, 2025

Great Service Team! Ryley was my service advisor and he is very communicative, service oriented and nice to work with. I recommend this dealer for service anytime! More

by ydalmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryley Service advisor
Apr 17, 2025 -

BMW of Arlington responded

Hi, thank you for your kind review; we are happy to pass your comments to Ryley here at BMW of Arlington! We are always more than happy to assist you if anything else comes up. Take care!

April 15, 2025

The Service Technicians are all very talented and on top of your service needs. Thanks for everything More

by Pkoeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryley Sprehe
Apr 17, 2025 -

BMW of Arlington responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 14, 2025

Excellent service, accurate pricing, no hidden fees or upcharges. Coupon was honored, which is great. Car was vacuumed and washed. Highly recommend. More

by Ian Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

BMW of Arlington responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 14, 2025

Efficient, courteous, and professional. Sovann was my representative and was a pleasure to work with. More

by profjonesghbcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Sovann. Did not speak with a Debbie Wilson
Apr 15, 2025 -

BMW of Arlington responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2025

The service department only looks for the most expensive repairs and not what is good for the customer!!! The service advisor was clueless and had to keep asking other people for directions! I was not al More

by johna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknow
Apr 15, 2025 -

BMW of Arlington responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Chuong Nguyen Service Manager cnguyen@bmwofarlington.com

April 11, 2025

no review blah blahj blah blah blah blah b lah blah blah blah blah blah More

by danboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edin
April 09, 2025

Christian carrero , Is great, very helpful and knowledgeable nice and respectable. Bmw is lucky to have him as their employer. More

by Gail Hill Bedillion
Recommend Dealer
Yes
Employees Worked With
John Alexander
Apr 11, 2025 -

BMW of Arlington responded

HI, we're happy you found our staff to be so supportive during your experience here at BMW of Arlington. Thank you, and have a fantastic day!

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