BMW of Arlington

The service was excellent with a minimal wait time. My service manger Rheese did an outstanding job of customer service and explaining my service repairs My service manger Rheese did an outstanding job of customer service and explaining my service repairs More

The minute you pull into the service bay you are treated amazing! Chad was my service manager and he was great! amazing! Chad was my service manager and he was great! More

First time with BMW of Arlington ! Experience was very good. Received vehicle much sooner than expected. Experience was very good. Received vehicle much sooner than expected. More

I go in for service. They fix all type of things, then say oh your warranty expired. You have to pay. Obviously, NOT. then I attempt to be fair to say add the oil change They fix all type of things, then say oh your warranty expired. You have to pay. Obviously, NOT. then I attempt to be fair to say add the oil change package since it expired, they say I can’t this time but can the next time. I DONT TRUST THIS SCAMMY BMW More

It took 3 hours to change oil and rotate tires, and not sure why tire rotation is not part of covered maintenance. sure why tire rotation is not part of covered maintenance. More

My car was serviced in a timely manner. I received an analysis of mr car's condition within hours. Chad was able to get me a loaner car so I wouldn't be inconvenienced. Overall nice job. I received an analysis of mr car's condition within hours. Chad was able to get me a loaner car so I wouldn't be inconvenienced. Overall nice job. More

Great deal on the oil change maintenance special. Fast intake and no complaint on the wait time Fast intake and no complaint on the wait time More

BMW of Arlington has a quality car and a quality Service Department. The Rating would be 5++ for the Service Advisor [Christian] and the Shop Foreman[Rorry]. Christian was very professional and thorough in Department. The Rating would be 5++ for the Service Advisor [Christian] and the Shop Foreman[Rorry]. Christian was very professional and thorough in all aspects of providing service. Rorry did a test drive with me and he is extremely knowledgeable. I appreciate his insight. The one area where I would offer recommendations is in the last step of Service, where your vehicle is cleaned up. I was very disappointed with the wash results, as my car only partially cleaned. There were still bugs on the front grill and windshields and dirt on several areas of the car. More

Friendly staff. They explained everything in detail and broke down the cost. They got me a ride home while my car was being repaired. They explained everything in detail and broke down the cost. They got me a ride home while my car was being repaired. More

DO NOT SERVICE YOUR CAR here. Had I read the reviews before going I would be able to drive my car today. Started with free diagnostic.. ended with a check engine light on and a c Had I read the reviews before going I would be able to drive my car today. Started with free diagnostic.. ended with a check engine light on and a car thats having a hard time starting .. I only drove my car home and one other place that was less than 10 miles. I don’t know what they did to my car but it drives horrible and feels as if it wanna break down. Took it back and asked them to check. Of course they gave the option to pay $1000 for something that they did. I regret going on… this has been a nightmare. My car is trash now because of this place. And Renee was VERY rude . More