
BMW of Arlington
Arlington, TX
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Communication during servicing my vehicle was horrible. I drop off my vehicle on a Saturday, they let me know that it will be ready by the end of the day Monday. I did not hear from them, I send a message I drop off my vehicle on a Saturday, they let me know that it will be ready by the end of the day Monday. I did not hear from them, I send a message Tuesday to check on the status, they said that a service was not able to be completed because they did not know if the key to remove tires was in the vehicle. It was in there, if they would call or text I would have told them where is was located. More
It was easy to schedule my same day appointment to replace my tire. I was promptly greeted by a friendly service agent when I arrived. I was directed to another service agent Myron Mott who would hand replace my tire. I was promptly greeted by a friendly service agent when I arrived. I was directed to another service agent Myron Mott who would handle the paperwork for my service repair. Not only did they address my service repair they made sure my fluids were topped off and they washed and cleaned my car. All of the service agents were friendly, informative and professional. I wholeheartedly recommend this dealership. More
Mr. Wynn is the best car salesman I’ve ever had! I came to just look at cars and ended up buying one because of his professionalism and caring spirit. I am in love with my car! to just look at cars and ended up buying one because of his professionalism and caring spirit. I am in love with my car! More
The customer service at this location is above average each time. I've had three BMW's services here since 2018 amd will forever be a customer at the Arlington locatio! each time. I've had three BMW's services here since 2018 amd will forever be a customer at the Arlington locatio! More
Excellent Service. Everyone was very courteous. I was notified of every step and everyone.who would be coming to pick up the car and bring it back. Everyone was very courteous. I was notified of every step and everyone.who would be coming to pick up the car and bring it back. More
The detail work could have been better, but overall I love this dealership. The customer Service is always great! My Service Advisor, Jeff, is always the best. love this dealership. The customer Service is always great! My Service Advisor, Jeff, is always the best. More
I had a great greeting which lead to me looking into a purchase. I ended up with an auto that was great. They worked with me to get me the offer they could and I drove it home. Great job! purchase. I ended up with an auto that was great. They worked with me to get me the offer they could and I drove it home. Great job! More