BMW of Arlington

Great Service BMW of Arlington did a great job setting us up in our new car. We had a minor issue with it when we took delivery and they made all the arrangements t BMW of Arlington did a great job setting us up in our new car. We had a minor issue with it when we took delivery and they made all the arrangements too get it taken care of including valet service to pick up the car and have it taken care of. They even rushed it back to us when we needed it to head out of town for the weekend. The team really looks out for you. More

Great Experience By far the most pleasant auto purchasing experience I've ever had, and I've had many. John Thompson is knowledgeable, professional, friendly and since By far the most pleasant auto purchasing experience I've ever had, and I've had many. John Thompson is knowledgeable, professional, friendly and sincerely cares about making sure his customers find the right car for them. He listens, is patient and acts more as a partner or adviser in the process than utilizing high pressure sells techniques to move existing inventory. John truly understands the concept of customer service and satisfaction. 5 stars all the way. After the sale was completed, I was placed in the care of John Alexander to cover in more detail the features of the vehicle and greeted with more of the same - extremely knowledgeable, friendly and professional service. John took his time to set me up and go thru all the features of the car. He was patient and helpful with his instruction and demos, making sure I understood everything and didn't have any questions. Another 5 star performance. The team of John and John at BMW of Arlington are the best, hands down. I highly recommend them. More

On the ball! Bonnie is the sales rep I have used for the last 4 BMWs I've gotten. She knows me as a customer and makes suggestions for cars she thinks I would li Bonnie is the sales rep I have used for the last 4 BMWs I've gotten. She knows me as a customer and makes suggestions for cars she thinks I would like. The whole staff is efficient and very pleasant. Makes the process enjoyable! More

Excellent dealership Bonnie and everyone I worked with were professional, helpful and accommodating. I've purchased several BMW's here and she and her team are the main r Bonnie and everyone I worked with were professional, helpful and accommodating. I've purchased several BMW's here and she and her team are the main reason. I drive past another BMW dealership to come here so convenience is not the primary motivation for me, it's the customer service. More

Good place to do business with BMW of Arlington is the best dealership I did business with them Great service. Seles representative was really helpful. I recommend BMW of Arlington. BMW of Arlington is the best dealership I did business with them Great service. Seles representative was really helpful. I recommend BMW of Arlington... mark soliman is one of the Top Seles representative over Arlington that I would prefer him for everyone. More

Love BMW Arlington and Bonnie is Awesome! This is the 7th or 8th car we've purchased from BMW Arlington. Bonnie Shinsky is great and has been for years. She follows up with me to let me know t This is the 7th or 8th car we've purchased from BMW Arlington. Bonnie Shinsky is great and has been for years. She follows up with me to let me know trends and savings; she works to find cars that suit my needs at that time as those needs have changed over the years. She truly listens and is not trying to just sell me a car. She makes it easy as well. Highly recommend her and BMW Arlington! More

Excellence Customer Service This is my second purchase from Arlington BMW. My lease trade in was an excellent experience and Bonnie helped me build the X3 I wanted and I couldn't This is my second purchase from Arlington BMW. My lease trade in was an excellent experience and Bonnie helped me build the X3 I wanted and I couldn't be more satisfied. I have a BMW closer but by far this is the best one in the DFW Metroplex. More

DECEPTIVE I was sold a car, a 2015 Paceman that was represented to have a wonderful navigation system, wifi, a 10g hard drive to download music on, a USB in the I was sold a car, a 2015 Paceman that was represented to have a wonderful navigation system, wifi, a 10g hard drive to download music on, a USB in the glove box. Got home, read the manual and it HAS NONE OF THOSE FEATURES. This dealership has bullied me, treated me rudely. They were fully informed that I am a field hospice Social Worker, my car is my job, so their lies sold the car and NOW Im stuck with s Navigation System that won't even show the house number. DONT BUY YOUR MINI HERE. More

Great customer service Nobody likes the hassles of buying a new car. We just do it for the new car smell. I have purchased several vehicles from this dealership and have alw Nobody likes the hassles of buying a new car. We just do it for the new car smell. I have purchased several vehicles from this dealership and have always had a great experience. This time around we worked with David Rodriguez and he was just great. Super good guy, I would definitely recommend David to a friend. Keep up the good work David!!! More

Excellent Buying Process David Rodriguez was very helpful in our purchase. Not only did he explain everything about the vehicle carefully, but also helped us find the model an David Rodriguez was very helpful in our purchase. Not only did he explain everything about the vehicle carefully, but also helped us find the model and options we wanted. We are extremely pleased with the result. More