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BMW of Arlington - Service Center

Arlington, TX

4.5
527 Reviews

527 Reviews of BMW of Arlington - Service Center

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October 03, 2025

Rene provided beyond excellent service and a great first experience. Most definitely going back and highly recommend. More

by olicar6527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene
October 02, 2025

They took care of my car with quality of service! It was fast and amazing More

by andrii.sarkan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene
Oct 04, 2025 -

BMW of Arlington responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2025

Always very professional and courteous. Keeps me well informed of progress and status of vehicle. More

by Mndivine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sovann Vonn
Oct 04, 2025 -

BMW of Arlington responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 30, 2025

Rene was cordial and informative. Overall the experience was pleasurable. However I think there should be more of an effort to provide loaner cars. More

by Alpha06357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene
Oct 01, 2025 -

BMW of Arlington responded

We're so glad you had a pleasant experience with Rene! We appreciate your feedback and will definitely take it into consideration for future improvements. Thank you for choosing our BMW of Arlington!

September 26, 2025

Quick service, great staff, friendly service. I was especially impressed because I didn’t have an appointment. More

by Apatel753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayleigh
Sep 27, 2025 -

BMW of Arlington responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 26, 2025

Was greeted in a timely manner, service representative very helpful and knowledgeable, took care of my needs. More

by fdzbalde007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna Vun
Sep 27, 2025 -

BMW of Arlington responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 26, 2025

Service was fast. My advisor Reesh was very clear on the services required for the car. I was able to get the car back same day in time for picking up the kids. More

by Kd_bui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reesh Ismail
Sep 28, 2025 -

BMW of Arlington responded

Hello, we're happy you found our staff Reesh to be so supportive during your experience here at BMW of Arlington. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 25, 2025

Service was completed. Quickly without issues. The service advisor was very responsive to my questions. More

by bfunder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Branch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2025 -

BMW of Arlington responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 24, 2025

⭐⭐⭐⭐⭐ 5/5 I absolutely love BMW of Arlington! Every time I come in, the experience is smooth, professional, and reliable. I especially want to give a huge shoutout to Sovann in the service depart More

by Cjjohnsonbronco72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sovann
Sep 25, 2025 -

BMW of Arlington responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Arlington! Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2025

Second time I have taken my car in and they broke something not related to the problem. More

by Whitneycarlisle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Debbie Wilson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Branch
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

BMW of Arlington responded

We're truly sorry to hear about your recent experience. We would appreciate the opportunity to speak with you directly so we can better understand what happened and work toward a resolution. Please reach out to Chuong Nguyen cnguyen@group1auto.com

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