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BMW of Atlantic City

Egg Harbor Township, NJ

4.7
523 Reviews

6037 Black Horse Pike

Egg Harbor Township, NJ

08234

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Showing 523 reviews

August 12, 2024

Good Service Reasonable Time. I dropped my car off and within 2 days my car was complete. More

by dbond26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer - Service Rep
Aug 16, 2024 -

BMW of Atlantic City responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 08, 2024

The staff is nice and friendly. They are so professional and knowledgeable with their scope of work. More

by Marinogerauy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Petrus
Aug 10, 2024 -

BMW of Atlantic City responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 07, 2024

The salesman was knowledgeable and helpful. The G.M. was great to work with. The finance manager was quick and didn’t waste my time on things I didn’t want. Overall this dealership is a great More

by bobsmith39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ and Sung
Aug 09, 2024 -

BMW of Atlantic City responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Atlantic City. We are always more than happy to assist you if anything else comes up. Take care!

August 06, 2024

Always prompt, efficient, courteous, professional conversations, analysis, as well as impeccable service. Car wash too! More

by Lstoughton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tania T
Aug 10, 2024 -

BMW of Atlantic City responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

August 03, 2024

I wasn’t a big fan, but Stan Martin the new Service Director changed my mind. His professionalism and attention to detail was refreshing. I also want to mention Conner, who originally was helping me he More

by Jerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Mahan
Sep 06, 2024 -

BMW of Atlantic City responded

Jerry, My apologies for the delayed response, but I wanted to thank you for taking the time to share your feedback. We're glad to hear that Stan Martin and Conner were able to make a positive impression on you. We value your feedback and we apologize for any inconvenience caused by Jen's interaction with you. We will address her people skills and ensure that all our team members are trained to provide exceptional customer service to everyone. We appreciate your understanding and hope to see you again soon. Mike DeMarco General Manager mdemarco@group1auto.com

July 29, 2024

Great service . Clean waiting room . Friendly employees. Professional staff with advice for todays service and upcoming service More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Crimins
Jul 31, 2024 -

BMW of Atlantic City responded

Hi Tom, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 27, 2024

Service and care was excellent. Mark took the time to listen and gave us plenty of options to consider. More

by Fred
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Kaminski
Jul 29, 2024 -

BMW of Atlantic City responded

Hello Fred, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 27, 2024

Very good service department. I was kept informed on everything that was going on and the work that was performed. More

by Johnpiper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
Jul 29, 2024 -

BMW of Atlantic City responded

Hi Johnpiper, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 19, 2024

Jennifer in the service department is great ! !! Always a smile and always keeps me up to date on service progress.. More

by Mike O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No
Jul 19, 2024 -

BMW of Atlantic City responded

Hello Mike, we're happy to hear you had such a positive experience with Jennifer! Please don't hesitate to reach out if there's anything additional we can do for you.

July 17, 2024

Very attentive service dept. Explained cost up front. Easy check in and pick up. I was very pleased with my first experience at this dealership. More

by patmarchione
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Mahan
Jul 17, 2024 -

BMW of Atlantic City responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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