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BMW of Atlantic City

Egg Harbor Township, NJ

4.7
645 Reviews

6037 Black Horse Pike

Egg Harbor Township, NJ

08234

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Showing 645 reviews

February 28, 2025

So farthe dealership has been good to me. I have to go back to get more stuff done. So we will see. More

by mcsweeneyterence4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 03, 2025 -

BMW of Atlantic City responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 27, 2025

Both the salesman Mark and the manager Rashid were very helpful and very friendly. They answered all my questions. More

by Peter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Kaminski, Rashid Nabi
Feb 28, 2025 -

BMW of Atlantic City responded

Hi Peter, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 27, 2025

Customer service personel are knowledgeable and attentive. I was notified about the service needs and given options regarding the time frame for future needed service based on their recommendation More

by paulreses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Razzi
Feb 28, 2025 -

BMW of Atlantic City responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 24, 2025

Josh is very pleasant and helpful. I appreciate all that he does and sharing of his knowledge is also appreciated. More

by kevinesutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Feb 28, 2025 -

BMW of Atlantic City responded

Hello, we're happy you found our staff to be supportive during your experience here at BMW of Atlantic City. Feel free to reach out to us if you need anything. Have a wonderful day.

February 24, 2025

Josh and the team were great. I knew what my costs were within minutes of check in and there was no pressure to make changes for items that were declining but not yet performance More

by Anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Feb 28, 2025 -

BMW of Atlantic City responded

Hi Anon, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 23, 2025

Always the best service, team and the new refreshed dealership is fantastic! Great job team More

by Alex H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tania
Feb 24, 2025 -

BMW of Atlantic City responded

Hi Alex, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 22, 2025

BMW really took care of me and were very helpful. Especially Stan service manager. And Mike DeMarco . I left there a happy customer . This car is my second 740x drive . And I hope to continue alway More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan, Mike, and Scott
Feb 24, 2025 -

BMW of Atlantic City responded

Hello Andrea, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2025

Service associates go above and beyond every-time I go in to service my vehicles past and present. More

by J. RUIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tania
Feb 23, 2025 -

BMW of Atlantic City responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

February 20, 2025

Tonia was absolutely amazing! Definitely made the the visit great!! She’s the best!!thank you More

by Triciatomasso317
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tonia
Feb 23, 2025 -

BMW of Atlantic City responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tonia here at BMW of Atlantic City! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 19, 2025

First time at this location customer service in the front okay the employees in the back physically handling the car hands on was not acceptable the key was misplaced/lost, the car was left outside after a t More

by Vcakes92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Customer Service Rep and Techs in the garage
Feb 23, 2025 -

BMW of Atlantic City responded

We sincerely apologize for the extremely disappointing customer service you've received. Your experience falls far short of the standards we set for our customers, and we understand your frustration. Your loyalty as a customer is important to us, and we’re committed to resolving these issues. I would like to speak with you directly to understand the situation better and take immediate steps to correct it. Please contact me at the information provided below. I would like to discuss how we can regain your trust. Sincerely. Michael DeMarco General Manager BMW Of Atlantic City 609-568-9210 Mdemarco@group1auto.com

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