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BMW of Atlantic City

Egg Harbor Township, NJ

Overview
Reviews
Vehicles
4.7
520 Reviews
Call Dealership (609) 568-9200
View Awards

6037 Black Horse Pike

Egg Harbor Township, NJ

08234

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Showing 520 reviews

November 17, 2023

They take the time to explain everything about my car and they fix my car in less than normal time thank you Bmw of Atlantic City More

by Omar kaced
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer at Bmw
Report | Print
Nov 21, 2023 -

BMW of Atlantic City responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Nov 21, 2023 -

Omar kaced responded

Bmw of Atlantic City they are doing great Job thank you

November 16, 2023

Very helpful, kept us in the loop via text message. No surprise charges and they polished our car. It drives wonderful and shines again! More

by Michelejmackin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Petrus
Report | Print
Nov 18, 2023 -

BMW of Atlantic City responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

Efficient service friendly staff quality work. Grateful for the loaner as I live 30 miles away. As with most things these days a bit pricey but.what isn’t now More

by Ghost Rider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Merrifield, Eric Mahan
Report | Print
Nov 16, 2023 -

BMW of Atlantic City responded

We are thrilled to hear that you had an efficient and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 07, 2023

Service writer friendly and helpful. Appreciated him reviewing past services regarding today and future oil change charges. More

by Awg24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Nov 08, 2023 -

BMW of Atlantic City responded

We are thrilled to hear that you had a friendly and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 07, 2023

Great service department. Very easy to work with especially if you’re limited for time. More

by Yuri Khalif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tania
Report | Print
Nov 09, 2023 -

BMW of Atlantic City responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 06, 2023

Poor customer service. Service rep was aloof and unprofessional. Could not find appointment yet we received texts that we missed the appointment. Gave incorrect info for di More

by Pjbeachhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer and Stan
Report | Print
November 02, 2023

Fabulous service from beginning to end of visit to service department very professional courtesy and informative couldn’t ask for better service thank you More

by Jimmyjcollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner , Eric Mahan
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Nov 03, 2023 -

BMW of Atlantic City responded

We are thrilled to hear that you had a fabulous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 31, 2023

The new service manager and assistant manager were both extremely accommodating and changed my opinion of this service department from poor to excellent More

by daphne.wood228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn and Stan
Report | Print
Nov 02, 2023 -

BMW of Atlantic City responded

It's wonderful to hear that the new service manager and assistant manager were extremely accommodating and that they managed to change your opinion of the service department from poor to excellent. Effective leadership and excellent customer service can make a significant difference in the overall service experience. Your positive feedback is much appreciated!

October 30, 2023

My appointment went well and all good. But $771 for a second key is crazy! More

by Kim Callaghan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Mahan
Report | Print
Nov 01, 2023 -

BMW of Atlantic City responded

We understand that the cost of a second key can be surprising, and it's not uncommon for replacement keys to be relatively expensive due to the technology and security features they often contain. We are glad your appointment went well and good. Thank you for your business, and we look forward to serving you again in the future.

October 30, 2023

Purchased a vehicle after doing my research and I was happy with my new used vehicles. Very disappointed with the finance department, I got screwed with the worst warranty thanks to Andrew fedo finance More

by Riccardo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Employee not listed
Report | Print
Nov 01, 2023 -

BMW of Atlantic City responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

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