
BMW of Atlantic City
Egg Harbor Township, NJ
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I’ve had the worst experience with this dealership. The sales representative who leased the car to me is rude and inappropriate. He yelled at me over the phone, and has not attempted to even follow up The sales representative who leased the car to me is rude and inappropriate. He yelled at me over the phone, and has not attempted to even follow up with an issue I have with the car. It’s only been six months since I leased the car. More
Very honest and thorough salesman. Explained everything and gave options. Followed up when the car was ready and everything was as promised. Explained everything and gave options. Followed up when the car was ready and everything was as promised. More
I used the apps option to ask if the car was still available, after having been to the dealership & not finding the vehicle on the lot. The car ( a Honda Element) was still showing on the app, so I in available, after having been to the dealership & not finding the vehicle on the lot. The car ( a Honda Element) was still showing on the app, so I inquired about it’s availability. They sent me the same link to the vehicle I had already seen. No answer as to whether it was still available. I replied that I had seen the ad & been to the lot & not found the car there. I asked for a simple yes or no & they responded asking for my phone number. I advised them that I was only interested in the Element, not looking to have them try to sell me a different vehicle. They still pressed for my phone number without answering if the Element was still available. I advised them again that I had no interest in receiving a call if the car was not available. I was told that “it had been available, but someone was test driving it right now”. I’m not interested in high pressure from sales people. This dealership couldn’t just say,”sorry, that vehicle is sold”. They pushed for a phone number. Why? So they can try to sell me something other than what I was interested in? No thanks. I won’t be returning to this dealership. More
A complete waste of my time. I had decided to purchase a used 540 and the nonsense I experienced from Dave N. and Dan V. killed the deal before it ever got started. Do yourself a I had decided to purchase a used 540 and the nonsense I experienced from Dave N. and Dan V. killed the deal before it ever got started. Do yourself a favor and find another BMW dealership. More
Picked up BMW from the collision center and the windows no longer operate. The window controls now operate the exterior mirrors. There was no damage to this area of the vehicle. In addition the "low coolan no longer operate. The window controls now operate the exterior mirrors. There was no damage to this area of the vehicle. In addition the "low coolant" warning light is on. The coolant reservoir has an adequate amount of coolant, not leaking either. It took the Atlantic City BMW center 12 weeks to repair the vehicle when it should have been 3 weeks. The center and dealership avoids answering the phones. If you are considering doing business with this dealership please know it will be a frustrating and stressful experience. More
The service department is top notch! I had an oil change and rear brake pads replaced; the price was very comparable to that of my non-BMW mechanic. Overall would recommend AC BMW and rear brake pads replaced; the price was very comparable to that of my non-BMW mechanic. Overall would recommend AC BMW More