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BMW of Atlantic City

Egg Harbor Township, NJ

4.7
499 Reviews

6037 Black Horse Pike

Egg Harbor Township, NJ

08234

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Showing 499 reviews

January 02, 2023

I’ve had the worst experience with this dealership. The sales representative who leased the car to me is rude and inappropriate. He yelled at me over the phone, and has not attempted to even follow up More

by Kelleygue
Recommend Dealer
No
Employees Worked With
David, Nehmad
Jan 03, 2023 -

BMW of Atlantic City responded

Thank you for your feedback. Please know that we are looking into your concerns and will reply back to you soon.

October 14, 2022

Lack in communication. Car sat @ BMW 28 days. $1918.99 bill, lights on dash @ pickup More

by Olgas73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Merrifield and Connor Haughton
Oct 17, 2022 -

BMW of Atlantic City responded

Thank you for your feedback about your service experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Michael DeMarco General Manager 609-568-9210 mdemarco@group1auto.com

July 16, 2022

Very honest and thorough salesman. Explained everything and gave options. Followed up when the car was ready and everything was as promised. More

by mschwartz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Houghton
Jul 18, 2022 -

BMW of Atlantic City responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 24, 2022

Nice people all very helpful and the facility is well kept. Very good experience for me More

by Mrsneib
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 27, 2022 -

BMW of Atlantic City responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 23, 2022

Excellent in every aspect,prompt,courteous and on time. can not ask for any thing more. More

by Prasads1949
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Connor
Jun 24, 2022 -

BMW of Atlantic City responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

May 15, 2022

Clean concise presentation made the paperwork move quickly. Will do business with BMW of AC again soon! Love the car! More

by T.J. Coan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike walked us through it so nicely.
May 16, 2022 -

BMW of Atlantic City responded

Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant sales visit! We thank you for your business and look forward to your next visit!

April 11, 2022

I used the apps option to ask if the car was still available, after having been to the dealership & not finding the vehicle on the lot. The car ( a Honda Element) was still showing on the app, so I in More

by Joemaymail
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Kaminski
May 03, 2022 -

BMW of Atlantic City responded

I apologize that the vehicle you were interested in was sold. Could you please contact me with more information about the vehicle you were interested in? I would be happy to assist you in trying to locate another vehicle. I look forward to speaking with you. Michael DeMarco General Manager 609-568-9210 mdemarco@group1auto.com

April 01, 2022

A complete waste of my time. I had decided to purchase a used 540 and the nonsense I experienced from Dave N. and Dan V. killed the deal before it ever got started. Do yourself a More

by rzkz1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Nehmad
May 03, 2022 -

BMW of Atlantic City responded

I apologize that your sales experience was anything but satisfactory. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at mdemarco@group1auto.com Michael DeMarco General Manager

January 30, 2022

Picked up BMW from the collision center and the windows no longer operate. The window controls now operate the exterior mirrors. There was no damage to this area of the vehicle. In addition the "low coolan More

by VReilly
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony
Feb 01, 2022 -

BMW of Atlantic City responded

Thank you for bringing this to my attention. I apologize for the issues you are experiencing with your vehicle. I would like an opportunity to address your concerns and to earn your business, please contact me at VMenniti@Group1Auto.com. I look forward to speaking with you. Vincent Menniti General Manager BMW of Atlantic City

December 20, 2021

The service department is top notch! I had an oil change and rear brake pads replaced; the price was very comparable to that of my non-BMW mechanic. Overall would recommend AC BMW More

by tikitoes10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Mahan
Dec 30, 2021 -

BMW of Atlantic City responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

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