BMW of Atlantic City

Very friendly and professional employees during my service check-in and pick-up who made the experience quite pleasant and easy. The process for scheduling an appointment was also simple. Thanks for y service check-in and pick-up who made the experience quite pleasant and easy. The process for scheduling an appointment was also simple. Thanks for your help! More

Expensive, but job was well done and it was done fast. Other 2 smaller auto repairs failed to diagnose them problem. This BMW dealership diagnosed and fix the problem in no time. Car now drives and runs l Other 2 smaller auto repairs failed to diagnose them problem. This BMW dealership diagnosed and fix the problem in no time. Car now drives and runs like brand new. Courtesy car was new and nice. More

The last day of April, I purchased a BWM out of state with CASH. It is now June and I have not received any documentation of proof of purchase nor the title. I have experience buying cars out of state with CASH. It is now June and I have not received any documentation of proof of purchase nor the title. I have experience buying cars out of state without problems. Not so with this dealership. I have had to follow up multiple times to get responses and all I get are excuses. This was a simple transaction that turned out to be a horrible experience. I scheduled my own freight through my own local dealership, with no help from this dealership. And although funds were wired weeks ago, I do not have any proper documentation. So I cannot even get a license for my car or pay taxes at the DMW. Soon I will be fined for not paying. Run away from this dealership as no one seems to know what is going on, nor do they care. I hope I do not need to take legal action against them for something that should have been a simple procedure. More

Andrew Abadier is the best salesperson I have ever worked with. I say that with sincerity and honesty. I am 57 and have purchased 8 Mercedes and 6 BMWs over the years and I have never received the service, a with. I say that with sincerity and honesty. I am 57 and have purchased 8 Mercedes and 6 BMWs over the years and I have never received the service, attention and HONESTY from any other sales person. Andrew is the most responsive representative in the business. While he recently joined BMW of Atlantic City - he understands and delivers what it takes to be the best salesman in the business. This is my first time ordering a vehicle and with all of the details and thoughts that go into the final decision, it is helpful to have such a responsive advisor. Andrew -- I thank you and wish you all the success. I will certainly recommend anyone of my friends and family to you. As far as BMW of Atlantic City - this is my 4th vehicle I have purchased from Vinnie Menniti. He has always been honest and direct. He provides his best offer. I have never felt like buying a car from Vinnie was a game. It has always been a great experience. I want to thank the team of BMW of Atlantic City and look forward to many more. Matt More

Satisfied with the Outcome...It took awhile to finally Satisfied with the Outcome... It took awhile to finally get my vehicle due to loan arrangements, but the sales person patiently worked with me throug Satisfied with the Outcome... It took awhile to finally get my vehicle due to loan arrangements, but the sales person patiently worked with me through the tedious process. The gentleman was professional and did his best to ensure I'd leave the dealership with a new car, which is all I'd ask for. Thanks Andrew More

Top of the Line Sales Person, Dealership, and Service Center! Part One: I am so thankful for the professionalism of the BMW of Atlantic City sales person who assisted me in the purchase of my new car! I Center! Part One: I am so thankful for the professionalism of the BMW of Atlantic City sales person who assisted me in the purchase of my new car! I could not be more happy about the car I purchased, but I really want to sing the praises of sales person Mark Kaminski! I found the car I wanted online and called the dealership. They set up an appointment for me within the hour and had their sales person Mark call me to verify my appointment. On the way to the showroom I had forgotten my mask and texted Mark and he had one waiting for me upon my arrival. The car was just what I wanted, the price was even a little better than what I was anticipating, and Mark's expertise, experienced demeanor, and professionalism made the entire purchase both comfortable and enjoyable. I had the pleasure of speaking with other employees at BMW of Atlantic City and found them all to be polite, positive, and professional. I remember one of the other sales persons I talked with named Michael was extremely friendly, going out of his way to be kind to me, even though he was not my sales person. The friendliness of the entire staff at this dealership was extremely reassuring, but the deal, and the way that my salesperson (client advisor), Mike Kaminski worked with me convinced me that I came to the right place to purchase my new car! I had shopped around at two other dealerships before I landed at BMW of Atlantic City and I can honestly say that it would be difficult to find a more warm, friendly, and professional dealership! Part Two: After my purchase of the preowned vehicle, the service center assisted in fixing a few items that they identified on the car that needed repair or fine tuning. Robert H. oversaw the entire process from start to finish to make sure the car was without issue before finally releasing the car to me. It took a while, but Robert was polite, persistent and professional in communicating with me on the progress of the repairs and emphasizing that he did not want to give me the car until all of the outstanding issues were corrected by BMW of Atlantic City. Robert even road tested the car by driving it home and then back to the Service Center the next day to make sure all of his concerns with the vehicle were fixed properly. As far as I am concerned, he treated my newly purchased preowned car as if it was his own! Robert, thank you so much for your attentiveness to detail, persistence, and professionalism in working to the best of your ability on my behalf! I am an extremely satisfied customer of the BMW of Atlantic City Dealership and Service Center. I highly recommend BMW of Atlantic City to anyone looking to purchase a new BMW, or any make or model of a preowned car, and for anyone needing to get a car serviced! Top notch all the way around! More

THANK YOU ANDREW AND ANDY FOR AN AMAZING EXPERIENCE!!! Both of these guys worked soo hard to make my dream car possible!!! They were kind and knowledgeable and so very happy! Would definitely recommend B Both of these guys worked soo hard to make my dream car possible!!! They were kind and knowledgeable and so very happy! Would definitely recommend BMW of AC to anyone looking for a outstanding service! I will definitely be back! More

The salesman was no pressure, super efficient, and very knowledgeable; the only thing at this dealership worth a star and no surprise he was poached to work at another dealership. Day of purchase, every knowledgeable; the only thing at this dealership worth a star and no surprise he was poached to work at another dealership. Day of purchase, everything was supposed to be ready for signatures. Nope. Spent hours still waiting for paperwork. Trade-in wasn’t properly processed and add-ons added to sale with numbers other than what was quoted. 30 days later, no perm registration, temp tags about to expire. Hung up on multiple times when I try to call. Voicemail boxes full and can’t leave messages. Finally reach a handful of the folks from the sale via email. Emails not returned. Texts ignored. Promised a second set of temp tags that aren’t sent out. Promised again that they’ll be overnighted and again the deadline isn’t met. ...the reason I’m given why no one among the half dozen people I’ve at this point interacted with can coordinate a new temp tag/FedEx label/phone call in a timely manner is that they’re short a manager... I should have just bought a car from the dealership 30 mins closer. Never again with this dealership. More

Top of the Line Sales Person and Dealership! I am so thankful for the professionalism of the BMW of Atlantic City sales person who assisted me in the purchase of my new car! I could not be more happy ab thankful for the professionalism of the BMW of Atlantic City sales person who assisted me in the purchase of my new car! I could not be more happy about the car I purchased, but I really want to sing the praises of sales person Mark Kaminski! I found the car I wanted online and called the dealership. They set up an appointment for me within the hour and had their sales person Mark call me to verify my appointment. On the way to the showroom I had forgotten my mask and texted Mark and he had one waiting for me upon my arrival. The car was just what I wanted, the price was even a little better than what I was anticipating, and Mark's expertise, experienced demeanor, and professionalism made the entire purchase both comfortable and enjoyable. I had the pleasure of speaking with other employees at BMW of Atlantic City and found them all to be polite, positive, and professional. I remember one of other sales persons I talked with named Michael was extremely friendly even though his was not my sales person. The friendliness of the entire staff at this dealership was extremely reassuring, but the deal, and the way that my salesperson (client advisor), Mike Kaminski worked with me convinced me that I came to the right place to purchase my new car! I had shopped around at two other dealerships before I landed at BMW of Atlantic City and I can honestly say that it would be difficult to find a more warm, friendly, and professional dealership! More

On Saturday, February 13, 2021 at approximately 10:30am, I corresponded via email with Sean Maldonado, Internet Sales Specialist. Toward this end, I made a cash offer on a pre-owned 2015 Honda CRV. Furt I corresponded via email with Sean Maldonado, Internet Sales Specialist. Toward this end, I made a cash offer on a pre-owned 2015 Honda CRV. Furthermore, I indicated that I was prepared to visit the dealership on the same day to finalize the purchase if the dealership accepted my offer. Sadly, (one may say rudely) I never heard back from the dealership with respect to whether or not my offer was accepted. To add further injury to insult, at 2:17pm I received the following email correspondence from Matthew Yacoub, Sales Manager, "...a courtesy email to remind you of your plans to visit BMW of Atlantic City on 2/13/2021 at 2:30 PM to see the Honda CR-V..." The 2:30pm appointment was never discussed or confirmed. Talk about being extremely disorganized...or in other words, an absolutely sophomoric situation with most the important focal point being ignored - the Customer. In sum, BMW of Atlantic City actions were highly incongruous with their professed principles of business. High end customer service was not experienced at this "high end" dealership. Disappointing to say the least... More