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BMW of Atlantic City

Egg Harbor Township, NJ

4.7
596 Reviews

6037 Black Horse Pike

Egg Harbor Township, NJ

08234

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Showing 596 reviews

September 09, 2025

Friendly and efficient service from people who work there who pay attention and answer your questions More

by mwtieff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Kaminski
Sep 11, 2025 -

BMW of Atlantic City responded

Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

September 08, 2025

very helpful and ended up not even charging me for a service that showed nothing wrong with my vehicle. great transparency More

by bowmandave896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i forget
Sep 11, 2025 -

BMW of Atlantic City responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2025

Everything that they did was excellent they completed all the things that were needed with my BMW. I was very pleased at the time that I was spent at the office. I had enough time to get my car serviced and More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Sep 07, 2025 -

BMW of Atlantic City responded

Hi Mike, thank you for the positive review! Our top priority is to provide excellent service while respecting our customers' time. We're happy to have helped you get your BMW serviced efficiently. We look forward to seeing you again soon!

September 03, 2025

The service department does a great job with fixing any issues. Tania is extremely knowledgeable and helpful with any issues that need to be addressed. More

by Mikefortino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tania Ferdinandi
Sep 07, 2025 -

BMW of Atlantic City responded

Hi, we're happy to hear you had such a positive experience with Tania and team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2025

Jennifer was rude and unhelpful - I would not recommend her. Henrik was helpful and courteous. More

by sonyaanne67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer
Sep 03, 2025 -

BMW of Atlantic City responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future.   Michael DeMarco, General Manager BMW Of Atlantic City | 609-568-9210 | Mdemarco@group1auto.com

August 27, 2025

Over 2 hours for an oil change compared to other brands, somewhat excessive. Service due light on, has not been reset. Now need to go back to the dealership to get it reset. Otherwise nice new clean and More

by rolt50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Sep 18, 2025 -

BMW of Atlantic City responded

Thank you for your feedback. We apologize for the delay in your oil change and the service light not being reset. We will make sure to address these issues to ensure a better experience in the future. Thank you for choosing our dealership and we strive to deliver a better experience next time. Thank you. BMW of Atlantic City, 609-568-9292

August 25, 2025

The AC BMW Service Team in Egg Harbor Township is fair, responsive and accommodating. Their professional team was able to diagnose the issue quickly and make the necessary fixes to get me back on the road. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Aug 27, 2025 -

BMW of Atlantic City responded

Hi, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 23, 2025

Overall good experience. I was received and updated as car was worked on. Tania did a great job. More

by robmcl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tania
Aug 26, 2025 -

BMW of Atlantic City responded

Hi, we're happy you found Tania to be so supportive during your experience here at BMW of Atlantic City. If you have any further questions, please give us a call. We're always happy to help!

August 20, 2025

Extremely pleased with the service on my car and the customer service at EHT BMW More

by sesurmom2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tania Ferdinandi
Aug 23, 2025 -

BMW of Atlantic City responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 19, 2025

I was not given any updates on my car when I dropped it off for an oil change- no calls or texts. I had an appointment at 12 and eventually had to call at 4:30 to ask about when it would be finished. I was More

by cssndr_prs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel, Tania
Aug 22, 2025 -

BMW of Atlantic City responded

We appreciate your feedback and regret that your service experience fell short of expectations. I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. If you would like to discuss this further, please don't hesitate to reach out to me. Michael DeMarco, General Manager BMW Of Atlantic City | 609-568-9210 | Mdemarco@group1auto.com

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