BMW of Atlantic City
Egg Harbor Township, NJ
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I took my leased BMW in today and they told me today was my last complimentary old change. That is false considering the lease agreement stated for the 3 years it would be covered. I spoke to my salesman he my last complimentary old change. That is false considering the lease agreement stated for the 3 years it would be covered. I spoke to my salesman he said he remembered and would ffix it... We shall see. More
Scheduled an appt 2 weeks in advance for a 75K mile service along with checking a sensor light on the dash. Brought the vehicle in at 8:30am leaving it for pickup for eod. 3pm there was no communicatio service along with checking a sensor light on the dash. Brought the vehicle in at 8:30am leaving it for pickup for eod. 3pm there was no communication so I called to get an update. Service advisor said he would talk to the foreman. Received a text message at 3:38pm saying "at this point in our day.. Anything that hasn't made it into the shop or been completed will be carrying over until tomorrow. Picked up vehicle at closing (5pm) with no work completed. Terrible communication by service advisor. I am a 15+ yr customer. More
Very prompt and very excellent service from finance department and sales department. Very creative approach to suggesting I purchase a new car so that my 2025 car could be added to their inventory. department and sales department. Very creative approach to suggesting I purchase a new car so that my 2025 car could be added to their inventory. More
I had a great experience working with my BMW salesperson. He was friendly, professional, and made the entire process quick and easy, which I really appreciated since I was in a rush. I’ve purchased multiple He was friendly, professional, and made the entire process quick and easy, which I really appreciated since I was in a rush. I’ve purchased multiple cars from this dealership over the years, and they always take great care of their customers. The experience was smooth from start to finish, and I would definitely recommend both him and the dealership to anyone looking for a new vehicle. More
service personnel were pleasant and courteous, I had an issue with the quoted time frame for routine first service which took p3+ hours from drop off to pickup issue with the quoted time frame for routine first service which took p3+ hours from drop off to pickup More

