BMW of Bakersfield

I came in just wanting to look at a Truck I had seen while driving by. Ali let me test drive and he didn’t have to seek me on the vehicle I already knew what I wanted. He was more than helpful with all while driving by. Ali let me test drive and he didn’t have to seek me on the vehicle I already knew what I wanted. He was more than helpful with all of the paperwork and with the trade in of my current t vehicle. I told him what I needed to make the deal happen and he was able to make it happen!!! First class professional. More

Scheduling was easy, the advisor was courteous and professional, and the maintenance was done as required and completed as promised. professional, and the maintenance was done as required and completed as promised. More

Diagnosed issue very quickly and got me on the road again. Customer service was great as well. again. Customer service was great as well. More

Ali was terrific. If you are in the market for a BMW I’d would recommend seeing Ali. He will the best for you. My interaction with him was great! If you are in the market for a BMW I’d would recommend seeing Ali. He will the best for you. My interaction with him was great! More

I was cheated on the price. A “deal” was given to me by Mohsen but the final papers had a price in excess if $3000 higher. I signed these papers trusting the amount was the same A “deal” was given to me by Mohsen but the final papers had a price in excess if $3000 higher. I signed these papers trusting the amount was the same. I did not pay careful attention because I was tired, because it took many exhausting hours to close, because I had come from 2 hours away, and because i am in my late 70s and have less endurance. More

I live in southern Utah, found the car online, called the dealership. The sales department was great as I could not get to California for about 10 days, they were willing to hold the vehicle till then. I co dealership. The sales department was great as I could not get to California for about 10 days, they were willing to hold the vehicle till then. I communicated that I was going to put one third down and finance the rest, I gave them everything that they needed to have the paperwork ready when I arrived. I flew into Bakersfield at 1pm assuming that I would be able to drive away in an hour or so after signing the paperwork. No such luck, nothing was done and it took another four plus hours go get everything done! Not happy with the finance side of this business. I have bought many vehicles over the years and this was by far the worst experience that I have had.. I am happy with the vehicle and the price, not the finance side of the business. More

Great people and great service and fast work too and had me updated on my car me updated on my car More

I live a two hour drive away from this service center so efficiency is very important to me. The process to schedule an appointment and check in were great. The service I needed done was finished in a rea efficiency is very important to me. The process to schedule an appointment and check in were great. The service I needed done was finished in a reasonable timeframe, but additional work needed to be done that extended my visit. Other work needs to be completed, but I did not have the time on this visit. Once the work was done, my vehicle was pulled to the front of the service center but I waited 40 minutes for paperwork to be completed which is entirely unacceptable. I felt no urgency to help get me on my way home once the work was finished. There was no offer to assist me in getting the additional work scheduled I'll eventually need done and how to accommodate my situation living far away such as an offer for a service loaner vehicle. More

Service was very good, staff was accommodating and helpful. Everything was done in a very timely manner helpful. Everything was done in a very timely manner More

Excellent product as well as excellent customer servuce. I would recommend this dealership to all my family and friends! I would recommend this dealership to all my family and friends! More