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BMW of Bakersfield

Bakersfield, CA

4.7
1,012 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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5400 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 1,016 reviews

May 27, 2025

Thanks Frank. I had a good experience. Very happy with the service and expertise. I'll be back. More

by lk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
May 27, 2025

My service was impeccable. Scott Sutton is my favorite and only service advisor, and due to him, I love going to Bakersfield BMW. Bakersfield has given me top service for years More

by Kevnu2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

Very professional and friendly as usual. I have been there to have my BMW maintenance, my service advisor Amanda took me through the process and explained to me everything. Again thanks a l More

by SHADY ROFAEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roshan Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shady Roffael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Clemente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

BMW of Bakersfield has kept my car running as well as the day I bought it for 6 years and over 121000 miles. On time, Minimal cost. And we appreciate the loaner car service. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Clemente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

If I was an employer I would hire staff the likes of Mr. Scott Sutton. More

by CIDGH123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Scott was knowledgeable and informative throughout the process. A service and Repair was done and finished us promised. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

Good service and love that they always give me a loaner still expensive though on service More

by cbahamon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

I live in Northern Ca but choose to have my service done when I visit family in Bakersfield because of Scott’s EXCELLENT customer service. More

by ZERMENO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

Very friendly, gave me all the information that I requested from my visit. Well informed More

by GILBERTO.ORTIZ052687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

We love BMW of Bakersfield because we are family to them. They are also very professional More

by GEORGE.GARZA333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roshan Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shady Roffael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.