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BMW of Bakersfield

Bakersfield, CA

4.7
1,002 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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5400 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 1,002 reviews

November 01, 2024

I love Scott. He makes it so easy to drop off and pick up your car. Service was done quickly and my car was clean and beautiful when they were finished. More

by paulatougas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Mr. Scott Sutton, the Service Advisor who takes care of my vehicle service needs for the past few years, has been outstanding and professional. He advised and recommended services that fit my needs and cir More

by LH
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Amanda was very helpful by getting me in and out and delivering great service that was timely. Also, my car was very nicely cleaned. More

by IEDKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

The staff was very friendly and helpful. The service was excellent and very quick too More

by CORONAS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Took for Diagnostic, didn’t top fluids as said. Not happy I won’t take to BmW again. More

by RALUQUE09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Clemente
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
3.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Sam in service is great and always helpful. It’s nice to always have a loaner also. More

by GOEHLERVAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

The recall was performed in less than a day with an auto inspection included which I appreciated More

by RANDAJHUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

I was able to get my car in for service easily and everything went smoothly More

by pammyzz
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Elie in sales was great to work with, excellent customer service. Financed the vehicle through BMW Financial Services, monthly came out $200+ more than shown. More

by pinoy73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elie Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roshan Daniel
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

I appreciated the video and the explanation of what was being checked on my vehicle. More

by LUCIEROSE48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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