BMW of Bakersfield - Service Center

Always helpful. Roger helped me fix an issue I had and I’m completely satisfied with the result. Roger helped me fix an issue I had and I’m completely satisfied with the result. More

The Staff @ BMW Of Bakersfield are the best in the business. I have been a customer since 2007 and have always appreciated the staff! business. I have been a customer since 2007 and have always appreciated the staff! More

Very smooth process, customer service representative is very courteous and attentive. Requested a SUV loaner car which was there when I arrived. very courteous and attentive. Requested a SUV loaner car which was there when I arrived. More

Service communicated well and got me a loaner . They also sent me video updates which was nice They also sent me video updates which was nice More

Scott is always helpful, explains in detail the necessary repairs and costs association with my vehicles. repairs and costs association with my vehicles. More

Very polite, helpful, efficient. the video showing the leaky struts was helpful, as well as the video showing the wear on the rear tires and explaning why alignment was needed, And the video showing the leaky struts was helpful, as well as the video showing the wear on the rear tires and explaning why alignment was needed, And why more tread helps the brakes stop the car in less distance than bald tires. We also like Bakersfield BMW because usually the repairs are less expensive than Eureka where we live most of the time. Thank you to Mr. Maldonado. Also, you got our car in the next day for oil change. (two week wait in Eureka). Thank you for washing and vacuum the car. More

Fast, efficient, and friendly. Great experience! Can’t speak highly enough about the whole team. Great experience! Can’t speak highly enough about the whole team. More

Always prompt to greet you. Always prompt in returning the vehicle to you. Timelines provided are always accurate. Always prompt in returning the vehicle to you. Timelines provided are always accurate. More

helpful, informative, answered all my questions with tremendous patience. thanks, Emmanuel ! will certainly recommend to friends and family. tremendous patience. thanks, Emmanuel ! will certainly recommend to friends and family. More

Samantha was very helpful as always and answered all my questions. I was very satisfied because I was able to get my vehicle on time. questions. I was very satisfied because I was able to get my vehicle on time. More