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BMW of Bakersfield - Service Center

Bakersfield, CA

4.7
760 Reviews

760 Reviews of BMW of Bakersfield - Service Center

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May 06, 2025

Amanda is great! She is very professional, knowledgeable, and pleasant to work with. She makes the experience go smoothly. More

by lknopf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

Scott is the best service advisor! I have been dealing with him at BMW for years, and I can always count on him to make sure I receive timely service! He keeps me very well informed, More

by olveracourtreporting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

Amanda provided excellent customer service. She was detailed made sure every repair and service was taken care of and communicated with me throughout the process. Service was fast, efficient, More

by ABBYRAYANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

My service advisor, Sam, was very professional. She kept me informed throughout the service process. More

by akaufman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

The lock was replaced but not working right. I had to go back for a second visit to get it fixed. The issue was resolved and the lock works as intended. More

by DAVIDABBASI777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Leyendecker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Clemente
4.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

Always good service and excellent customer service. The car is washed and ready for pick up. Amanda is always exceptional. More

by richard@centurynursestaffing.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Malfunctioning brake light prompt came on several times after several days of performed maintenance. I’m Not happy. More

by EDDIEPERKINS41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Sutton
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

I only know the Service Department and the Parts Department but they are both great! More

by MDURKEE21
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javiar - Service Tech
April 30, 2025

Very very very very very very very very very very good very very very nice and good More

by restella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Clemente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

Sam was courteous and kind. She answered my questions and completed the repairs within the estimate. More

by SHANKAR.RAMAN.MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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