BMW of Barrington

Outstanding Experience All in all a 10/10. This was my 26th car purchase, and it couldn’t have gone better. The available cars are cherry picked, very well specced and v All in all a 10/10. This was my 26th car purchase, and it couldn’t have gone better. The available cars are cherry picked, very well specced and very well priced, When Andy said “lowest in the country” i checked on the internet and confirmed he was right. The transaction was straightforward, no sleight of hand or pressure tactics. I live in another state and Barrington is all set up for that. Made it easy. Dan was great. Attentive, responsive, knowledgeable, helpful. He paid attention to what I told him I was looking for and what was important me. He was proactive - he called me to let me know another customer had come in to look at the car in which I had expressed interest. He made suggestions and recommended options that were on point, but never pushed or tried to pressure me. He patiently showed me four cars I test drove. I ended up buying a car that was not even on my list, got a great deal, and am happy with my purchase. Dan was backed by a great team. Sharon was terrific support to Dan and helpful with the recommendations and questions. Andy Shah was instrumental in closing the deal and the one who suggested the X4 I would never have considered otherwise. It was a great deal and turned out to be a great fit. Ryan was straightforward and just right in laying out the various financial options. Not pushy, but persuasive and responsive to my input. And Chris sets the tone and is obviously running a very customer focused operation. Highly recommend. More

We decided to buy 2 cars within 2 days! So happy! We were devoted to Volvo in Barrington. However, we have learned that their cars do not hold value, if you get a "bad" car then repairs are costly an We were devoted to Volvo in Barrington. However, we have learned that their cars do not hold value, if you get a "bad" car then repairs are costly and when a dealership is bought out by McGrath, it is just not good. Loooong story short, we really wanted to buy a car from Volvo in Barrington, but going in there, we realized it was dirty, it felt like slimy dealing and they talked down to me (woman) like it was the 70's. Unbelievable experience. The next day we wanted to go to Carmax to see what they would buy my husbands car for. On the way, we stopped at Motorwerks BMW. Thank goodness, we met Alan Ramirez. I was not thrilled because of the interior color of a particular car, but Alan calmly said "Let's drive it just to see the feel?" I reluctantly said "OK". Alan took the time to explain the cars features and benefits. The interior color became comfortable. Then we met Sharon and 1 other individual that day while they offered us a VERY GOOD DEAL with no haggle. They looked at my husband and I evenly. Just an overall professional respectful experience. Then we went into financing and we got an even better deal than what they told us while we were settling on a price. We were so impressed with how excellent and how much better the process kept getting that we came back the next day & bought a 2nd car. My husband and I have cars for nearly 12 years. I still had a few more years on my older car and it was a nice car. But their customer service wowed me and I was so appreciative. When I went back the next day, the car I wanted to purchase was not ready and then it had some issues. (it was a mercedes, not a BMW). They provided a very nice upgraded loaner, therefore I was not upset. When we went to finally pick up the mercedes, I realized the loaner was better than the car that I was previously excited to purchase. Alan found a car that pleased me even more than the loaner and the original mercedes that I had wanted to purchase. ALAN found the car that I would end up purchasing. I am an accountant and I am all about the numbers. The car that ALAN found for me was higher than I wanted to spend however ALAN knew what was good for me and what I would love. He really cared. We bought what he recommended. It's a beautiful upgraded vehicle with lots of features & a BMW :) Thanks Alan!!! I can't thank you enough! We are so happy and pleased that we met you and Sharon and the manager and the finance gal! You guys just kept wowing us and we never want to shop anywhere else. EVER! We do plan to do the overseas Europe purchase program for the next BMW (s). Thank you to you all! They also serve free starbucks and made my toddler feel at home. We really like this place. I hope the staff stays fantastic. Great job BMW team at Motorwerks! More

Great sales experience. The team at BMW, from Colin our salesperson, to Mike and Sharon, the sales managers, to Chris, the general manager, to Rafael, the finance manager, we The team at BMW, from Colin our salesperson, to Mike and Sharon, the sales managers, to Chris, the general manager, to Rafael, the finance manager, were friendly, informative, and very helpful in assisting us with our purchase. We felt that we were offeried a very fair price, for an exceptional car. Their post purchase follow-up, coupled with our experience of the Motor Werks service department, give us a good feeling that we made the perfect choice. More

First Time Buying Experience I have bringing my cars to MW for service for many years but never purchased a vehicle from them. The sales staff was very professional and courteous. I have bringing my cars to MW for service for many years but never purchased a vehicle from them. The sales staff was very professional and courteous. My transaction experience was expeditious and seamless which was greatly appreciated. I would recommend MW to friends and family. More

Very happy Great experience. Had the perfect car and had all the knowledge about it. Great facility and very friendly staff. Very personable experience and I wou Great experience. Had the perfect car and had all the knowledge about it. Great facility and very friendly staff. Very personable experience and I would recommended them to anyone! More

Great Experience! This is the third BMW I have purchased from BMW of Barrington, and it was a great experience just as the last two were! Michael Gargano and Suhil Cho This is the third BMW I have purchased from BMW of Barrington, and it was a great experience just as the last two were! Michael Gargano and Suhil Chokshi made the process quick and easy! More

Best dealership around. Came to this dealership to purchase a BMW. I walked in and was able to look at cars without being jumped on by sales people. What a beautiful store. Came to this dealership to purchase a BMW. I walked in and was able to look at cars without being jumped on by sales people. What a beautiful store. Danial was my sales person. Very easy to work with and not pushy at all. I had a unique situation with my car having so many miles. Sharon Lee also helped as well. She was a sweet lady. It came down to Christopher making the deal that worked for me. I highly recommend this dealer. I will be coming back again. Thank you for making my first BMW purchase the best. More

Fantastic experience!! Not only was our salesperson great, the whole staff there was friendly and knowledgeable. After briefly describing a few of my must-haves with Ian, he Not only was our salesperson great, the whole staff there was friendly and knowledgeable. After briefly describing a few of my must-haves with Ian, he was able to find me a vehicle that exceeded my expectations and fit perfectly in my budget. Ian was great and I LOVE my new car! Thank you!! More

Marc and Derek were excellent I was pleased beyond measure with the promt, fastidious service that these men delivered. Will return everytime and buy another car from Motorwerks in I was pleased beyond measure with the promt, fastidious service that these men delivered. Will return everytime and buy another car from Motorwerks in the future. Well done, Marc, Derek and Tom. Thank you, The Schuch's More

Great car buying experience Great experience with Motor Werks. We had great experience with Sharon Lee, extremely helpful and friendly and knowledgeable. Delivery was quick and e Great experience with Motor Werks. We had great experience with Sharon Lee, extremely helpful and friendly and knowledgeable. Delivery was quick and efficient. Daniel Lopez is also very cooperative and Friendly. We are happy the way they treat us. More