BMW of Barrington

Easy to deal with and love my purchase Worked with Anthony over email and text to make sure the price would work. Went to the dealer in person and although I had no appointment, Sharon the Worked with Anthony over email and text to make sure the price would work. Went to the dealer in person and although I had no appointment, Sharon the sales manager greeted me and set me up with Chris, who was able to help me until the deal was done. The initial trade in value offer was way below what I would expect and have accepted, however they did honor what I was offered by another BMW dealer to win my business. Got a follow up call after my purchase, to make sure all was going well and they then set me up to talk to the BMW Genius tech person. Would have been better to have been offered this opportunity while there in person rather than being set up after I had to request it over the phone - hopefully they can make this change in the future. Also like the fact I could deal with the sales person via text rather than wasting lots of time on phone calls. Will definitely return when purchasing again. More

Very responsive, from start to finish! I found the Motor Werks BMW team very easy to work with. Very responsive during initial contact and literally made it out of there in under an hour wh I found the Motor Werks BMW team very easy to work with. Very responsive during initial contact and literally made it out of there in under an hour when we came to pick up our new X5. Great work, it's a group I can be loyal to. More

Car purchase Sales team was terrific, especially Colin. He went the extra mile and I would recommend him and the dealership. Purchased a 2017 X6.great job! Sales team was terrific, especially Colin. He went the extra mile and I would recommend him and the dealership. Purchased a 2017 X6.great job! More

Outstanding Dealer Wonderful experience. Great teamwork between the two locations. Patrick Lecinski made sure the purchase went smoothly. I would highly recommend Motor Wonderful experience. Great teamwork between the two locations. Patrick Lecinski made sure the purchase went smoothly. I would highly recommend Motor Werks to friends and family. More

Great Dealership They are the best for Sales and Sevice. They treat you like Royality. This is the 4th Car I bought from and they have been Professional in every respe They are the best for Sales and Sevice. They treat you like Royality. This is the 4th Car I bought from and they have been Professional in every respect!! More

Awesome Facility and my overall experience was awesome Purchased M4 from the facility Sales advisor...awesome The “hello at the door” amazing Facility i Facility and my overall experience was awesome Purchased M4 from the facility Sales advisor...awesome The “hello at the door” amazing Facility is very clean My sales advisor Sahil very knowledgeable More

Smoothest possible experience Yesterday, I purchased a CPO 2015 BMW i3 and, in all honesty, couldn't be happier with the experience. Agnes and Sahil were excellent communicators Yesterday, I purchased a CPO 2015 BMW i3 and, in all honesty, couldn't be happier with the experience. Agnes and Sahil were excellent communicators via email and text, getting back to me in a timely fashion. When I sent a veritable laundry list of items I wanted Sahil to check on prior to my arrival yesterday morning, he had everything sorted out before I got there and presented answers to each concern I brought up. In finance, Ryan was very cordial as well - walking me through the process and getting my paperwork completed in a thorough and efficient manner. Throughout, Agnes, Sahil, and Ryan adapted their approaches, offering as much information as I required and being mindful of my level of experience and knowledge, a sure sign of respect for me and my time. In short, I can only offer the highest recommendation possible for BMW of Barrington and their supremely helpful, polite, and efficient staff. More

Excellent Sales Service Colin was so knowledgeable about BMW’s he made buying my 2018 X3 M40 a great experience. I would definitely recommend seeing Colin, he can answer any Colin was so knowledgeable about BMW’s he made buying my 2018 X3 M40 a great experience. I would definitely recommend seeing Colin, he can answer any question you have on any button on the car, his patience and excellent customer service will bring me back again! More

Chris was Great! This dealership has a policy where they itemize each item they ding you for on your trade. I don't love the policy but I argued with all of it and the This dealership has a policy where they itemize each item they ding you for on your trade. I don't love the policy but I argued with all of it and they cam back with a good price on my trade. Lower than I wanted but better than the other dealership I stopped at. They have a great selection of cars. I was able to get an M series X3 which I didn't see at any other dealership. I will be back More

High Level of Professionalism and Personalized Approach The dealership was very prompt in responding to my inquiry via email. From the first conversation with Anthony, I knew that being out of state would The dealership was very prompt in responding to my inquiry via email. From the first conversation with Anthony, I knew that being out of state would not be a hindrance in working out an agreement to make a purchase. The personalized approach and attention to detail from everyone involved in selling the car was impressive. All of the details of the purchase were worked through prior to me arriving at the dealership, which made for a smooth interaction when taking delivery of my new vehicle. Everyone made me feel welcome and appreciated from the moment I entered the dealership. All associates greeted me by name. Michael, knowing my car obsession, made an effort in showing me around the showroom to see some exotic automobiles, Aldijana made sure I was treated to a homemade cookie and Starbucks beverage after working through the final paper work, Christopher sought me out to introduce himself and shared of our common obsession with manual transmissions, and Anthony provided for a seamless experience taking calls and responding to text messages promptly and with personalized attention. Thomas made sure I had a solid understanding of the features the vehicle offered and assisted in making sure I knew how to customize my settings. The day after, I received two phone calls ensuring I made it home safely and the vehicle is meeting my expectations. This is what a car buying experience is supposed to be like. Details matter! I would highly recommend this Motor Werks dealership. My only disappointment is living too far away to experience the dealership from the service side too. More