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BMW of Barrington

Barrington, IL

4.9
1,467 Reviews
BMW of Barrington | From Digital to your Driveway Being part of Motor Werks has always had its perks, but going above and beyond in customer care, is part of our culture. Motor Werks @ Home is another way for us to show how much we #care. Motor Werks @ HOME At BMW of Barrington, we have adapted to meet your needs. We now offer Motor Werks @ Home*, a new way shop or service your vehicle from the comfort of your home with out setting foot into our dealership. Simply shop, click, and we will do the rest. It really is that simple. Visit us online to learn more. *At home delivery, test drive, and service pick-up/delivery is free of charge within 20 miles of the dealership. Additional fees may or may not apply for distances over 50 miles. Call dealer for details.
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1475 Barrington Rd

Barrington, IL

60010

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Showing 1,467 reviews

March 31, 2018

BMW M4 Convertible Chris and Ryan did a GREAT job for us on our BMW M4 Convertible. Vehicle and paperwork were ready for us when we arrived. We would highly reco More

by CP Lindgren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Durso, Christopher Holloway
Apr 02, 2018 -

BMW of Barrington responded

Thank you for choosing us to earn your business on your M4. We appreciate you taking the time to share your buying experience with us. We are thrilled Chris and Ryan had provided a great experience for you. Welcome to the Circle.

March 31, 2018

Impressed! I can always depend on BMW of Barrington when my sedan is in need of any kind of service. They are always able to fix my issues the first time AND wit More

by badbadjill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Collura, Victor Najjar
Apr 02, 2018 -

BMW of Barrington responded

Thank you for choosing us to earn your business. We appreciate you sharing your feedback on your recent service visit. We are thrilled Marc, Victor and the team provided a great experience. We look forward to working with you again. Welcome to the Circle.

March 31, 2018

Someone you can trust It is so hard to trust that a service department to have your best interest in mind, but service department has a mission to build a lifelong customer More

by Karen Freitag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Collura
Apr 02, 2018 -

BMW of Barrington responded

Thank you Karen for sharing your feedback on your experience with our service department and Marc Collura. We appreciate you choosing us to earn your business. We are thrilled that Marc and his team has exceeded your expectations and earned your trust.

March 31, 2018

Service excellence - Everytime Marc’s service support and leadership has once again proven excellent and continued to be my sole BMW service provider. I have been and long time BMW More

by Bimmerbum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lima, Marc Collura
Apr 02, 2018 -

BMW of Barrington responded

Thank you for sharing your service experience with Marc and his team. We appreciate you choosing us to earn your business and trust. We are thrilled Marc, Eric and Chris have delivered only best. We look forward to working with you again. Thank you for being a part of the Circle.

March 31, 2018

Servicing M4 Amazing service at this dealership thanks to Marc Collura. I brought my M4 for service, and I was told that I needed rear tires which I knew that, but More

by nalkhouri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lima, Marc Collura
Apr 02, 2018 -

BMW of Barrington responded

Thank you for sharing your service experience and feedback on Marc Collura. We appreciate you choosing us to service your M4. We are thrilled that Marc provided a great experience and we look forward to working with you again too. Thank you for being a part of the Circle.

March 29, 2018

Easy & Pleasant Transaction Anthony was very helpful and pleasant to work with, made car buying fun and pleasant. As a side issue, had a very interesting conversation about wine, More

by MDM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony D'Agostino
Mar 29, 2018 -

BMW of Barrington responded

Thank you for choosing us to earn your business. We appreciate you taking the time to share our experience with us. We are thrilled that Anthony created a pleasant buying experience for you. Enjoy and welcome to the circle.

March 29, 2018

BEST SERVICE EVER!! The service team at BMW of Barrington is World Class, they make you feel so welcome when you come there, they make it easy to get a loaner car, their More

by BMW228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Collura
Mar 30, 2018 -

BMW of Barrington responded

Thank you for choosing us to earn your business. We are thrilled that Marc and the team provided great service. Great experiences and complete satisfaction is our number one goal. We appreciate you sharing your feedback on your experience. Welcome to the Circle.

March 27, 2018

Thank you One of the best sales person and company people experience I've had buying car. "HONESTY..INTEGRITY..RESPECT..EXCEPTIONAL CUSTOMER SE More

by Elvira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Durso, Michael Gargano, Tom Jomantas
Mar 27, 2018 -

BMW of Barrington responded

Thank you Elvira! We appreciate you sharing your experience and feedback on your experience. We are thrilled are BMW team exceeded your expectations on a buying experience that earned them a 5 star rating. Than you for choosing us to earn your business and Welcome to the Circle.

March 27, 2018

Simple process Son and I, going for car shopping today, so I did little home work last night. Our plan was going to few differnt places but at First place we stop b More

by Hockey
Recommend Dealer
Yes
Employees Worked With
Harry, Michael Gargano
Mar 27, 2018 -

BMW of Barrington responded

We are thrilled you choose to come to us first to earn you business. We appreciate you sharing you feedback with us. Our BMW team along with Mike and Harry strive to be the best in customer experiences. Enjoy your vehicle and Welcome to the Circle.

March 26, 2018

Good Service Manager I had some issues regarding service center/advisor. But the service manager whose name is Marc contacted me in person and listened my issues well and More

by Bmw7501195
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Collura
Mar 27, 2018 -

BMW of Barrington responded

We would like to dig deeper into this. If you would not mind sending your contact information to reviews@motorwerks.com. Our Customer Relation Manage would like to view your account and partner with the Service manager. You may call directly to 224-205-3414 as well. Your business and experiences are important to us. We appreciate the opportunity to address this. Thank you.

Mar 29, 2018 -

BMW of Barrington responded

Thank you for giving us the opportunity to address your concerns. We are thrilled that Marc was able to put your mind at ease. Our customers and experiences are important to us. We look forward to working with you again. Thank you for being part of the circle.

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