BMW of Barrington

Mike and Maria were awesome! My car shopping experience at Motor Werks was awesome. Two emails, one phone call and a trip to the dealership, and I had my new X5. Mike was great in My car shopping experience at Motor Werks was awesome. Two emails, one phone call and a trip to the dealership, and I had my new X5. Mike was great in giving me a very competitive price and was also super prompt in responding to questions. I dont remember the name of the kid who gave me the vehicle demo, but he was just awesome. He answered every question I had and I never had to refer the manual for any features. When I actually went to see the car, couple of features stated online were missing. Mike and Maria immediately compensated that with some add-on's. Maria also enrolled me into some of their programs like inner circle for free! The paper work process was a bit slow but I get it. When my turn came up, Aldijana was super quick with everything. They had more than normal crowd. But as far as service is concerned like installation of all season mats, front and back license plates etc. they did everything they could right that day even though they were super busy. Maria even called me 3 days later to check on how things are going with the new car and anything she can help with. Overall, my experience was very nice and didn't feel stressful at all! More

Great experience! Bruce, Ryan and Sharon were so helpful and great to deal with! Such a great buying experience! They were very professional and courteous to my wife an Bruce, Ryan and Sharon were so helpful and great to deal with! Such a great buying experience! They were very professional and courteous to my wife and I. Would highly recommend! More

Amazing Customer Experience Focused Sales Team! I had the pleasure of working with Harry Gianos during the purchase of my 2018 M550 at BMW of Barrington. Harry truly went above and beyond to ensure I had the pleasure of working with Harry Gianos during the purchase of my 2018 M550 at BMW of Barrington. Harry truly went above and beyond to ensure that purchasing my car was more of an positive experience than a transaction. After custom ordering the car Harry kept me in the loop as to it's progress and when it came to pick up day, he along with more than a half dozen people at the dealership joined in congratulating me on my new M-series. There customer service is really top-notch and everyone is completely genuine in their desire to ensure your purchase goes smooth before, during, and after pickup. Harry personally went around introducing me to many of the people that I could come in contact with during my ongoing relationship at the dealership, so each person new me personally. He really made himself available for any questions I had and others I met offered their assistance at any time (I walked out with a half dozen business cards that day). I also wanted to mention that Aldijana Hodzic, who made the myriad of paperwork these days, go so smoothly and quick. Even the finance experience was enjoyable with Aldijana's helpful and friendly personality. I also had the pleasure of working with Michael Gargano, the sales manager, who ensured everything about my experience was perfect, including several follows to ensure I was enjoying the car and didn't have any further questions. I can not recommend this dealership, along with the sales, service and management team highly enough! I can't see me buying from anywhere else! More

Repeat customer Excellent service beginning to end. This is the second car I have purchased from MW Barrington and I will return again. Chris Holloway did an excelle Excellent service beginning to end. This is the second car I have purchased from MW Barrington and I will return again. Chris Holloway did an excellent job as always. More

Great experience buying my 2018 BMW X5! Mike introduced himself and explained that Advisor Chris Gargano would be assisting me in selecting the BMW X5 for my wife and I. The process was seve Mike introduced himself and explained that Advisor Chris Gargano would be assisting me in selecting the BMW X5 for my wife and I. The process was several days but the result was exactly what we wanted including sales price, rebates and Trade-in value of our 2014 535Xi. Chris was very accommodating, never pushy and complied with any requests on spec, features, costs, even getting our existing monthly payments on a loan. Chris went out of his way to make us feel like good customers and followed up on every detail. The Lease payments came in $15 below and our 3- year Lease terms were the best in rates due to great credit. Ryan in Finance was fast, efficient and made the process very clear in a short time! Mike was responsible for making the final Deal terms happen with a smile. I suggest working with the above 3- people with your next purchase!. More

Fantastic experience from start to finish We would highly recommend both Colin (who we worked with) and the dealership as a whole to anyone! Their customer service was top notch and the staff We would highly recommend both Colin (who we worked with) and the dealership as a whole to anyone! Their customer service was top notch and the staff went out of their way to be helpful and make us feel at home. We had some wait time to work with the finance department and other employees who were not working with us were still incredibly friendly and helpful. This was the best customer experience we have had at any dealership. We will definitely use BMW of Barrington again despite the 4 hour drive. More

Exceptional customer service Best car sales experience ever, did everything to make sure I had the best experience ever. Highly recommend, will purchase from again in the future. Best car sales experience ever, did everything to make sure I had the best experience ever. Highly recommend, will purchase from again in the future. They will make sure you are satisfied with your purchase. More

Awesome buying experience! We bought our 3rd BMW and our first one at Motorwerks yesterday. We had an awesome buying experience. Our sales advisor Harry Gianos was knowledgeable We bought our 3rd BMW and our first one at Motorwerks yesterday. We had an awesome buying experience. Our sales advisor Harry Gianos was knowledgeable, friendly, and so easy to work with! Chris Lima and Sharon Lee were both very involved in the buying experience and my wife and I really enjoyed talking to them and made the buying experience that much better! We will definitely be back at Motorwerks for our next car! More

Great buying experience This is our fifth purchase from motorwerks. My salesman Chris and the manager Andy are phenomenal assets to motorwerks. They make buying a vehicle ver This is our fifth purchase from motorwerks. My salesman Chris and the manager Andy are phenomenal assets to motorwerks. They make buying a vehicle very pleasant and they are very fair to work with. My wife and I will be doing business with them again. Fantastic job by both Chris and Andy. More

Best dealership ever Colin was very professional. Not pushy and great to work with! Very pleased with this dealership over the other ones I tried to work with! Colin was very professional. Not pushy and great to work with! Very pleased with this dealership over the other ones I tried to work with! More