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BMW of Barrington

Barrington, IL

4.9
1,468 Reviews
BMW of Barrington | From Digital to your Driveway Being part of Motor Werks has always had its perks, but going above and beyond in customer care, is part of our culture. Motor Werks @ Home is another way for us to show how much we #care. Motor Werks @ HOME At BMW of Barrington, we have adapted to meet your needs. We now offer Motor Werks @ Home*, a new way shop or service your vehicle from the comfort of your home with out setting foot into our dealership. Simply shop, click, and we will do the rest. It really is that simple. Visit us online to learn more. *At home delivery, test drive, and service pick-up/delivery is free of charge within 20 miles of the dealership. Additional fees may or may not apply for distances over 50 miles. Call dealer for details.
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1475 Barrington Rd

Barrington, IL

60010

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Showing 1,468 reviews

November 10, 2017

Professional and efficient! I found the perfect car at Motor Werks BMW! Kyle contacted me and worked with me throughout the entire process!!! HE IS AWESOME!!!! Kyle went ABOVE More

by Bella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Lima, Kyle Crowe
Nov 13, 2017 -

BMW of Barrington responded

We would like the opportunity to research your experience with our BMW team. If you would not mind providing your contact information to reviews@motorwerks.com or call directly to 224-205-3414. Our Customer Relations Manager will look into your issues.

November 10, 2017

Great experience I recently purchased a 2018 330ix M power which is my sixth BMW but my first one purchased with Motorwerks. This was by far the best experience I've More

by Theodore Galatsianos
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Durso, Christopher Lima, Randy Trachsler
Nov 13, 2017 -

BMW of Barrington responded

Thank you Theodore for sharing your experience with Randy and our BMW Team. We are thrilled that we earned a 5 star rating from you on the car buying experience with us. Our team strive to be the best in this area of customer service. Enjoy your 330IX M. Thank you for choosing us to earn your business on your 6th BMW! Welcome to the Circle.

November 10, 2017

MVP of service at Motorwerks Erik helps my wife and me with all of our service and maintenance related issues. He knows EVERYTHING there is to know about BMWs. Erik is the MVP of More

by Moore123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2017 -

BMW of Barrington responded

We are thrilled that Eric has earned a 5 star rating from you. Erik is one of many of our MVP's here and we are excited he is yours. Welcome to the Circle.

November 09, 2017

Best experience. It was the best car buying experience I ever had. I did not just bought the car of my dreams, but I made 2 new friends. Harry spoke honestly with me More

by Andrei1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Durso, Harry Gianos
Nov 10, 2017 -

BMW of Barrington responded

Andrea we are thrilled that you shared your experience with us. Thank you for choosing us to earn your business and giving Harry and Ryan a 5 star rating. We are happy that they exceeded your expectations and delivered the best car buying experience for you. Building relationships is bonus while assisting a customer. We are always happy to see our customers and enjoy the visits. Welcome to the circle.

November 08, 2017

"Outstanding Customer Service" Execellent customer service,very warm welcoming the moment we stepped into the showroom; very comfortable throughout the process of new car buying exp More

by blissful
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Durso, Agnes Greda, Michael Gargano, Rahim Hemani
Nov 10, 2017 -

BMW of Barrington responded

Thank you for sharing your car buying experience with us. We are thrilled that the BMW team earned a 5 star rating for the experience they provided you with. The BMW team strive to be the best in exceeding customer's expectation on the car buying experience. Thank you for choosing us to earn your business and provide an experience on how car buying is with us. Welcome to the Circle.

November 07, 2017

As painless as a car purchase can be I was seeking a fairly rare hard-to-find model which many dealers were marking up substantially above MSRP. Here, in contrast, I was able to get a go More

by M2guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldijana Hodzic, Christopher Lima, Christopher Holloway
Nov 08, 2017 -

BMW of Barrington responded

Thank you for taking the time to share your experience with the BMW team. Our team strives to be he best and exceed the customer's expectations. We are thrilled that your experience was accommodating, pleasant and painless. Car buying should be exciting and we want to deliver that. Thank you for choosing us and Welcome to the Circle.

November 07, 2017

As usual Motorwerks is the ultimate in customer service. I reached out to Motorwerks via the online channel and immediately had a response, appointment and the car waiting for me! Once on-site we drove seve More

by CHRISTOPHER DECANCQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Durso, Bruce Baker, Sharon Lee
Nov 08, 2017 -

BMW of Barrington responded

Christopher, Thank you for coming back to Motor Werks to earn your business again. We are thrilled that our BMW team earned your 5 star rating on your experience with us. We strive to exceed the customer's expectation and it would seem they did. We are happy you shared your experience with us and that you are a part of the Circle.

November 07, 2017

Responsive, professional service I was assisted by Brittany Rhodes of BMW of Barrington. She was extremely helpful in finding a vehicle matching my preferences and facilitating the p More

by BMW Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Rhodes
Nov 08, 2017 -

BMW of Barrington responded

Thank you for choosing BMW of Barrington to earn your business. We are thrilled that Brittany earn a 5 star rating for the experience she and the team provided. Enjoy your BMW and Welcome to the Circle.

November 07, 2017

Excellent service I have been to several dealerships and thought they had great customer service but This dealership has excellent customer service, employees and manag More

by Silversilint
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Agnes Greda
Nov 08, 2017 -

BMW of Barrington responded

We are thrilled that Agnes and our team earned a 5 star rating from you. Thank you for taking the time to share your experience and choosing us to earn your business. We strive to be the best in Customer Service and exceed our customer's expectations. Welcome to the Circle.

November 06, 2017

Five Star Service Car buying is typically one of the things I like doing the least. You are harassed by pushy sales people, given promises that are broken and eventuall More

by Stephanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gargano, Ryan Durso
Nov 06, 2017 -

BMW of Barrington responded

Thank you for sharing your experience with Chris, Ryan and our team. We strive to exceed our customers expectations and deliver a car buying experience the way it should be. Thank you for choosing us to earn your business and we look forward providing and exceptional ownership experience as well. Enjoy our new ride and Welcome to the Circle.

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