BMW of Barrington

Great team for customer satisfaction We were very surprised at the positive transformation of Motor Werks when purchasing our 2020 BMW X3 M40i. We worked with Client Advisors Victor Giamp We were very surprised at the positive transformation of Motor Werks when purchasing our 2020 BMW X3 M40i. We worked with Client Advisors Victor Giampaolo and Yesenia Cruz they were both very patient and accommodating in time spent with test drives and selecting an X3. Ryan Durso and Michael Gargano assisted Yesenia in the negotiations for an agreed trade and purchase. Yesenia made the paperwork process easy and painless while Ryan welcomed us to the Motor Werks circle and assured us that he was there to assist us anytime. When we took delivery of the X3, BMW Genius Ashourina Isho and Product Specialist Zachary Johnson, methodically went over all of the features and options, especially those controlled via the iDrive. We had what seemed a major concern over a technological functional blip when moving from the 2016 X4 to a 2020 X3. Ashourina took responsibility to resolve our concern with the assistance of Zachery, Victor and Yesenia. The resulting answer was in the upgrades of the iDrive system and electronics between 2016 and 2020. This team worked above and beyond the call, with Ashourina providing timely updates, and Ashourina, Victor and Zachary spending their time and extra effort to provide superb customer satisfaction. The important thing is that this team did not once make us feel that our problem was not their concern and that they wanted to make sure they did not quit until we were satisfied that they had done what they could to give us an answer. Yes, we are extremely happy with the positive attitude of a winning Motor Werks team. The "new" Motor Werks Barrington BMW transformation is a pleasant surprise. Thanks to all. More

Every experience I have had at motorwerks has been excellent but today I walked out with a new BMW that is perfect for me! Ryan, Leo and Mike made sure that they found me a car that fit within my budg excellent but today I walked out with a new BMW that is perfect for me! Ryan, Leo and Mike made sure that they found me a car that fit within my budget and met my growing family's needs. AMAZING SERVICE! These guys certainly found.a loyal customer in me! Thanks for looking out for my best interests guys! More

Yesenia and Motorwerks of Barrington BMW are great! Yesenia is great! She helped me find a specific build, kept me informed the entire time, and delivered the vehicle to me exactly to my ask. Extra th Yesenia is great! She helped me find a specific build, kept me informed the entire time, and delivered the vehicle to me exactly to my ask. Extra thanks to the Motorwerks team, Yesenia Cruz, Michael Gargano, and Chris Lima. More

Awesome Service Agnes made the whole buying process easy and to the point. Other staff too were friendly and explained all the features of the car clearly. Overall, g Agnes made the whole buying process easy and to the point. Other staff too were friendly and explained all the features of the car clearly. Overall, great experience. More

Customer focused and very friendly The staff at BMW of Barrington made my car shopping experience one of the best I have ever had when it comes to dealing with dealers. Victor was the s The staff at BMW of Barrington made my car shopping experience one of the best I have ever had when it comes to dealing with dealers. Victor was the sales rep that helped me with my purchase and he helped me find the right car. Victor explained everything to me very clearly and was very professional throughout the transaction. I would recommend BMW of Barrington to my friends and family, great place with great people. More

Yesenia was great to work with and made the whole process very easy from start to finish. This was our second purchase with Yesenia and we will definitely plan to return to her in the future! very easy from start to finish. This was our second purchase with Yesenia and we will definitely plan to return to her in the future! More

My X3 Purchasing this car was the easiest ever! Yesenia handled everything very professionally... My time did matter.and I mainly dealt w/her. And let's n Purchasing this car was the easiest ever! Yesenia handled everything very professionally... My time did matter.and I mainly dealt w/her. And let's not forget Free Starbucks. Now I just have to figure out how to use all these great features my car has. It was so easy going on line w/dealership and seeing stock. More

Sahil from BMW of Barrington gave me an experience of buying a car hassle free all the staff were well trained and help me in my experience in anyway they could I would definitely buy another car from B buying a car hassle free all the staff were well trained and help me in my experience in anyway they could I would definitely buy another car from BMW of Barrington More

good experience I've always like to deal with motorwerks since every one is professional. Yesenia went up and beyond to please me with my new car.Everything went smoo I've always like to deal with motorwerks since every one is professional. Yesenia went up and beyond to please me with my new car.Everything went smooth and closing was done for 1 hour. More

Luigi's Car I was looking for a car for my son and we were not sure about the model. Leo provided us all the details we needed and handle the analyses very profes I was looking for a car for my son and we were not sure about the model. Leo provided us all the details we needed and handle the analyses very professionally. Leo really helped us to understand the offer and were to focus. Mike understood our needs and expectation and went through the process smoothly and quickly. Mike worked hard on the inventory to find a car that fitted my needs and budget. He did a brilliant job. I always compare different dealers and at the end MW BMW always proves to be competitive and to pay extra attention to their loyal customers. I am very satisfied in general with this experience. Alessandro V. More