BMW of Barrington

Fast follow-up and Pleasant I was pleasantly surprised by my recent car buying experience-from start to finish! I appreciated the flexibility in communication-with email for deta I was pleasantly surprised by my recent car buying experience-from start to finish! I appreciated the flexibility in communication-with email for detailed information and text messages for quick questions and fast follow-up. (Much better than playing a game of phone tag). Victor also went above and beyond to make sure the car I was interested in was available to test drive. He realized I had done my homework on which model I was interested in and didnt waste my time going over superfluous information. And once I decided to buy- it was straightforward and transparent and completed pretty quickly. Will definitely recommend this place! More

Professional Took care of me in a very professional and no pressure way. Very accommodating and made the car buying process simple and easy. Top notch service! Took care of me in a very professional and no pressure way. Very accommodating and made the car buying process simple and easy. Top notch service! More

Best experience ever Chris Lima and his team (Robert Dunfrud, Aldijana Hodzic and Andy Shah) did everything to make my experience top notch. I’ve recommended Motor works a Chris Lima and his team (Robert Dunfrud, Aldijana Hodzic and Andy Shah) did everything to make my experience top notch. I’ve recommended Motor works and this team already, and I’ll keep recommending them to others. 6 years with this team and I’m looking forward to many more years with them. Thank you! More

Great Dealer The dealer is great, the people are even greater. Chris Lima and Agnes Greda did a fantastic job earning my business from Patrick BMW. Will no The dealer is great, the people are even greater. Chris Lima and Agnes Greda did a fantastic job earning my business from Patrick BMW. Will not shop anywhere else going forward and Elliott in service also is a great guy. Thank you BMW Barrington!! More

Top notch experience! Owning a BMW has always been a dream of mine. The team at BMW of Barrington (Motor Werks) helped make that dream a reality for me today as I drove off Owning a BMW has always been a dream of mine. The team at BMW of Barrington (Motor Werks) helped make that dream a reality for me today as I drove off the lot in my 2019 X3 xdr30i. I started my search online, submitting inquiries to Elmhurst BMW and Bill Jacobs in Naperville. When I realized I had a friend who knew someone at Motor Werks in Barrington, I added them to the list. The first proposal that I received from GM Chris Lima was already $50/month LOWER than the other dealers I had entertained. I knew at this point, Motor Werks was going to be my spot. Sales Manager Mike Gargano took the reigns at this point and directed me to client advisor Chris Holloway for my test drive. Upon my arrival, the vehicle was parked out front, and Chris had both the keys and the plates in his hands to get us on our way. What I appreciated the most about the test drive is that Chris simply let me drive. He didn't try to sell me on the car, talk my ear off by explaining all the cool stuff it did or anything - he just let me enjoy it. If I had a question, I'd ask, and I would get my answer. We poked around the lot to look at some other colors and I picked one out that I liked. We went back to Chris' desk, talked some options, numbers, etc. and then it was on me to decide what to do next. Chris was even willing to locate a model with a specific option I wanted from another location if I really wanted it. When I settled on "the one", Mike and Chris went one step further to see if there were any additional discounts that could be applied - and there were!! At this point I knew it was a done deal. The guys locked in the June incentives for me in the event new ones came out this month and actually honored the new lower lease percentage which knocked my monthly down a few bucks. Mike even offered to touch up a few scratches for me on my existing car as it was also a lease at no cost. I then let Chris know I was ready to do the deal and would be in to get everything authorized. I expressed to him I would like to come pick my new car up during my lunch hour - key word, hour. Chris advised this would not be an issue and they'd have me in and out.....and they did. When I pulled in this morning, my gorgeous X3 could be seen from the main street sparkling out in front. Chris had all my paperwork ready on the screen for authorization, which took maybe 10 minutes after reviewing additional warranty info and signing a few paper docs. I probably spent more time with Tom Munyer getting to know the vehicle - great job Tom, thanks. Bottom line, I highly recommend Motor Werks BMW of Barrington to anyone in the market. The entire experience was smooth, comfortable, and laid back. I never felt pressured, I never felt like I was being pushed one way or another, I was never told "no", and most importantly I was listened to. Any question I had was promptly answered, whether in person or via email. Thank you Chris, Mike, Chris, and Tom. You guys are rockstars More

Amazing customer service From the moment I inquired about the car I had in mind, I was instantly contacted. I am a very busy man so I requested everything be done via email an From the moment I inquired about the car I had in mind, I was instantly contacted. I am a very busy man so I requested everything be done via email and within 2 days we had all the details ironed out. I am an avid car guy and know the ins and outs of car buying and leasing and I can assure you they gave me their honest pricing upfront and worked with them on it. They got back to me with real numbers and calculations I had asked for and responded promptly with every request. I worked with Yesenia from start to finish and she was amazing to deal with. She had my best intentions and was willing to work with me on all my requests. She even worked out a home delivery for me for the most seamless transaction I've ever had with a dealership. I'll definitely be using them again! More

Knowledgeable and Genuinely Enthusiastic It was my first time getting a car from a dealership and my first lease, so I went into the process feeling pretty nervous. Ian’s friendliness and abi It was my first time getting a car from a dealership and my first lease, so I went into the process feeling pretty nervous. Ian’s friendliness and ability to answer every question I had quickly relieved the tension. He explained the lease process in detail, as well as the option to buy. I felt very well informed once the time came to sign the papers. I was also impressed that he wasn’t just knowledgeable about the cars, he was genuinely enthusiastic about them. Thank you, Ian, for making a great recommendation based on my individual lifestyle needs! More

Best car buying experience! What an AMAZING experience! Harry and the whole team were incredibly easy to talk to and no pressure from anyone. Very relaxed atmosphere that you are What an AMAZING experience! Harry and the whole team were incredibly easy to talk to and no pressure from anyone. Very relaxed atmosphere that you are in control of. Everyone from the finance manager, Ryan, to the store manager to Nick the car tech guru were so friendly and made us feel at home! We will definitely continue a relationship with Motorwerks and appreciate their top notch hospitality! Great job guys you knocked it out! More

Amazing Buying this car was an amazing experience. Al the salesperson was also very friendly and I would recommend this dealership for anyone looking for a no Buying this car was an amazing experience. Al the salesperson was also very friendly and I would recommend this dealership for anyone looking for a no hassle experience. More

Excellent service Great service, great price and Awesome experience. Was able to accommodate everything and made the process go smoothly. Robert Dunfrund was spectacula Great service, great price and Awesome experience. Was able to accommodate everything and made the process go smoothly. Robert Dunfrund was spectacular and very resourceful. More