BMW of Barrington

World Class Customer Experience The sales and management staff are genuinely caring and extremely professional in all aspects. My sales consultant, Ian Higgins, began the entire proc The sales and management staff are genuinely caring and extremely professional in all aspects. My sales consultant, Ian Higgins, began the entire process by first understanding what I was looking for and listening to all my desired set of options for my next vehicle. Ian proceeded to pull up a list of vehicles that he fine-tuned based on the above. It wasn't long after that we had identified a specific vehicle that best suited my needs. This, to me, was not common when purchasing a vehicle since my previous experiences have been only about the sale and not the customer. Shortly after we had identified the vehicle of choice, I was soon greeted by Mr. Andy Shah who exhibits the same level of professionalism and customer care. Andy was consistently keeping me updated about the process even if Ian was tackling another task for the purchase. I needed some additional guidance on the finance portion of the sale and both Ian and Andy took extra time to help navigate through the process. BMW of Barrington will be my number one choice for future purchases and will be recommended to all. Thank you for a wonderful world class experience. More

Amazing from the first moment I contacted them. From my first contact to the end of the sale. Most professional staff. Test drive was complete and through with all if my questions answered. Not rush From my first contact to the end of the sale. Most professional staff. Test drive was complete and through with all if my questions answered. Not rushed for one second. Closing the deal was easy and transparent. Rebecca, Nicolette, Yessenia, Andy, and Rafael are amazing, genuine, helpful and caring. Highly recommend this dealership. More

What an awesome place to get a car I walked in without much planning, not knowing that I would actually purchase from here. It was very convenient to be able to consider different bran I walked in without much planning, not knowing that I would actually purchase from here. It was very convenient to be able to consider different brands of cars at the same place, and my client advisor Agnes was extremely friendly, hard working and organized. She did not up-sell or cross-sell, just listened to me and focused on finding the right car for me. I considered new, pre-owned, and service retired cars and ended up getting a new car at a great price. Sales process was smooth, and I am in love with my car. Highly recommended. More

650 bmw Great experience , best prices in the nation .This particular dealership was recomended to me by my friends , they bought cars here themselves. I woul Great experience , best prices in the nation .This particular dealership was recomended to me by my friends , they bought cars here themselves. I would recomend Victor , he was a great help. More

Great Deal / Great People Contacted Motor Werks to order a new 2019 BMW X3 M40i. The transaction was handled very professionally taking into account my unique requirements as Contacted Motor Werks to order a new 2019 BMW X3 M40i. The transaction was handled very professionally taking into account my unique requirements as an out of town buyer. The staff from Yesenia in Sales down to the driver that picked me up at O’Hare Airport they were all great to work with. They made buying my second BMW a pleasure compared to the experiences I had locally in the past. Additionally, they were by far the best price so I didn’t mind travelling to Chicago to pick-up the vehicle. Thanks again, great job. More

Awesome experience Ian made the car buying experience very easy and painless. He is very knowledgeable and accommodating and makes sure you get what you want. The dealer Ian made the car buying experience very easy and painless. He is very knowledgeable and accommodating and makes sure you get what you want. The dealership goes out of their way to make you feel special and appreciated. Ryan in Finance was also amazing. Quick and easy. Great service and experience. Would definitely recommend. More

2018 X1 Lease Every staff member I encountered was not only professional but courteous. Not having leased before, they took time to explain the paperwork and worked Every staff member I encountered was not only professional but courteous. Not having leased before, they took time to explain the paperwork and worked to make the entire process smooth. More

650i purchase Really thankful for Barrington BMW dealer and Victor, who made my dream become a reality and made everyone happy. Big thanks to the finance guy for ma Really thankful for Barrington BMW dealer and Victor, who made my dream become a reality and made everyone happy. Big thanks to the finance guy for making everything go by quick and good More

Fantastic 1st Experience with BMW of Barrington This was my first BMW purchase and working with BMW of Barrington. Harry G. and the rest of the team helped me with the transaction from start to fini This was my first BMW purchase and working with BMW of Barrington. Harry G. and the rest of the team helped me with the transaction from start to finish. Everyone was very friendly and timely with calls, texts and emails. It was a great first buying experience. There were some unexpected issues that happened diring the process (pricing error on the website and a certification issue). Harry G., Mike G. and Andy S. worked to overcome these issues and earn my business. I was happy with the low pressure, transparent sales process overall. Ryan D. in finance was extremely easy to work and helpful. He answered all my questions and provided me with the extended warranty information I requested. I appreciated that he didn't try to pressure me into buying any additional services or protection packages once I said I wasn't interested. When I came to pick up the vehicle, I met with Nicalette T. She was very knowledgeable about the vehicle and helped get everything setup and personalized before I left the dealership. Overall, it was a great experience and I'm very happy with my purchase. More

Great experience NOT buying a BMW We came to BMW Barrington to drive a used Jeep Grand Cherokee. We definitely had reservations when we were greeted by Robert, a BMW sales rep. Over th We came to BMW Barrington to drive a used Jeep Grand Cherokee. We definitely had reservations when we were greeted by Robert, a BMW sales rep. Over the course of our experience, our reservations melted away. Robert knew a surprising amount about the vehicle, and was very straightforward and honest with us. The condition of the vehicle was phenomenal. We met with the used car manager (forget his name) who was equally pleasant and straightforward. We were offered a very fair and transparent deal for the car we wanted, but honestly, even if we saved a small amount of money going elsewhere (which I’m not sure we would have), the experience at BMW Barrington was worth buying there. The best part, was that although we were buying a Jeep from a BMW dealer, talking finances with a Porsche rep and surrounded by exorbitantly expensive cars, we were never ONCE treated any differently than the customers in there ready to drop 80k. When we are ready to buy again, this group of dealerships will be our first stop. Thank you to Robert, Raul and the Used Car manager. More