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BMW of Bayside

Douglaston, NY

4.8
846 Reviews

247-21 Northern Blvd.

Douglaston, NY

11363

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Showing 846 reviews

February 03, 2021

It was pleasure to have purchased our second car from BMW of Bayside, our sales representative Evan Retzkin was on point, we started our purchase online, we were contacted by Evan and from there on, it was a More

by RosaCruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Retzkin
Apr 15, 2021 -

BMW of Bayside responded

Thank you Roza for the kind words, 5-star review and for being a loyal BMW of Bayside guest. I am pleased to hear that our team was able to once again provided such exceptional assistance.

January 24, 2021

Special thanks goes out to Shirley and their assistant Priscilla and Jason for making the car buying process so simple. Shirley and Priscilla are great saleswoman and Jason was very knowledgeable about th More

by Michelle Chen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shirley Chen
Apr 15, 2021 -

BMW of Bayside responded

Thank you Michelle for sharing your 5-star experience with us! I am pleased to hear that our team was able to make your buying process so simple and easy and that they provided such amazing assistance while doing so. Enjoy your new BMW!

January 20, 2021

Great service by jen thanks for everything was very comfortable very professional and organized got in and out provided loaner car when I got in More

by luigi07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Charles, Peter Grosse, Jennifer Odato, Shirley Chen, Fernando Cedeno, Brian Cano
Apr 15, 2021 -

BMW of Bayside responded

Thank you Luigi for sharing you 5-star service experience with us. I am pleases to hear that Jen and our team were able to perform the necessary services and get you and your BMW back out on the road.

January 19, 2021

I bought and leased all my 3 BMWs from this dealer because I am satisfied with the price and with the persons I worked with. More

by ctharasavat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Tsun, Shirley Chen
Apr 15, 2021 -

BMW of Bayside responded

Thank you for being a loyal BMW of Bayside guest. We know you have many options when it comes to picking a BMW dealership and are honored that you've continually chosen to work with our team. Enjoy your new BMW!

January 19, 2021

It was a pleasure to work with Shirley and Priscilla. They made everything so nice and easy. I will definitely deal with them again and recommend them to family and friends. More

by Adrienne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shirley Chen
Apr 15, 2021 -

BMW of Bayside responded

Thank you Adrienne for taking the time to share your 5-star experience. I am pleased to hear that Shirley and Priscilla were able to provide such amazing assistance.

January 18, 2021

My service experience was very good at Bayside, as they were very accommodating. Jenn was great as always, she is great to deal with, will definitely come back again. More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Odato
Apr 15, 2021 -

BMW of Bayside responded

Thank you for taking the time to provide feedback from your latest service visit, it is truly apprecaited!

January 15, 2021

Terrible service is you have a car that you care about. They treat every car poorly. I received my car back with black grease on my opal white seats , the second time I asked them to cover the seats please More

by ekerremans
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Angelo Lianus , Wendy Ng
Apr 15, 2021 -

BMW of Bayside responded

Thank you for taking the time to provide a review. We strive to exceed our guest’s expectations during every visit and take your feedback seriously. I am disappointed to hear that you did not receive a 5-star experience while working with us and that you will give us another opportunity to restore your confidence in our service team.

December 16, 2020

Very good experience. Jennifer my service advisor kept me updated of the status of my vehicle while waiting at the dealership while the repair was being made. Its good to feel not forgotten. Great service. More

by Bennyszum
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Odato
December 15, 2020

STAY AWAY FROM THESE xxxxxxxx!!!~They'll give you a STAY AWAY FROM THESE xxxxxxxx!!!~ They'll give you a lowball price to get you interested then switch the price on you. Finally agreed on a price fo More

by warren0035
Recommend Dealer
No
Employees Worked With
Mosharraf Hossain
Dec 24, 2020 -

BMW of Bayside responded

Thank you for taking the time to provide a review. We always want every interaction to leave a lasting and positive impression and we apologize this wasn't the case with your recent visit. I do hope that you will give us another opportunity to restore your confidence in us and allow us to provide you, your friends, and family with a 5-Star BMW of Bayside experience.

December 09, 2020

Good service friendly staff and Jennifer was nice enough to walk me to the cashier I would definitely come here next time aswell and also reset my friends to o More

by Muneebdigital@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Odato
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