BMW of Bayside

Annual Service Appointment to this annual service experience was pleasant and time spent there was reasonable and service employees went beyond the customer needs to Appointment to this annual service experience was pleasant and time spent there was reasonable and service employees went beyond the customer needs to my sure the owner’s cars were in good hand. More

Excellent service I was greeted well She listened very carefully & answered all my questions. I received a loaner car as promised. My car wa ready as promised in I was greeted well She listened very carefully & answered all my questions. I received a loaner car as promised. My car wa ready as promised in tone it was washed & overall it was a good experience. Thank you S. SHAMSIAN MD More

Great Service! Wendy NG was very professional and helpful. Really like having her as my car representative. I will recommend having your car serviced. Thank you ver Wendy NG was very professional and helpful. Really like having her as my car representative. I will recommend having your car serviced. Thank you very much. More

Christine is the best! Always a pleasure coming to this Bmw service centern despite the reasons that lead me here. Christine is very professional and prompt with all my ques Always a pleasure coming to this Bmw service centern despite the reasons that lead me here. Christine is very professional and prompt with all my questions and servicing. Highly recommended! More

the good sales Good service from Priscilla and Shirley, they are the best! Will definitely work with them again. Great teamI definitely recommend them, ask for them. Good service from Priscilla and Shirley, they are the best! Will definitely work with them again. Great teamI definitely recommend them, ask for them. They will take care you from start to finish. More

Great sales people Shirley and Priscilla were extremely helpful. They explained things very well, answered all of my questions and were a pleasure to deal with overall. Shirley and Priscilla were extremely helpful. They explained things very well, answered all of my questions and were a pleasure to deal with overall. I will look to work with them for any car purchases I have in the future. More

Awesome Advisor Wendy is the best advisor. She's always on point from the initial call to the end of service. She's very pleasant to work with!!! Wendy is the best advisor. She's always on point from the initial call to the end of service. She's very pleasant to work with!!! More

Always a great experience This is my second time leasing from BMW of Bayside. My experience with them is always up to par, the team always displays amazing customer service. I This is my second time leasing from BMW of Bayside. My experience with them is always up to par, the team always displays amazing customer service. I would recommend BMW of Bayside to anyone wanting to purchase a car while receiving the best attention. Jonathan Gutierrez is always available and willing to to help. Thank you BMW of Bayside! More

Amazing quick service, great staff!! Everything moved very smooth....from opening my door to the service desk someone was there to help. They told me 2.5apprx wait time, but the time I op Everything moved very smooth....from opening my door to the service desk someone was there to help. They told me 2.5apprx wait time, but the time I opened my lap top and did some work, in forty minutes or less the car was ready. Staff was on point and helpful! Great job!! More

Worst Sale department I place an inquiry through edmunds.com and Samantha called me back same day. I inform Samantha of what I was looking for on a new lease, Samantha in f I place an inquiry through edmunds.com and Samantha called me back same day. I inform Samantha of what I was looking for on a new lease, Samantha in for me someone will contact me back on 1/25/2018 . She call me back on Monday and asked me if I had any follow-up questions I informed her that no one ever called me. She stated she would have a manager contact me back in 20 minutes sure enough no one didn't call me back within 20 minutes. Later today Peter called me and told me I'm not sure why they keep on calling you for when the car was sold on Saturday. Wow I can't believe you just said that to me I informed him I contacted them on Thursday and he basically did not care about any customer service just to basically tell me go to xxxx we don't need your business. He stated he was a little Indian and is nothing he can do. I can't believe this dealership is a BMW dealership nothing of a luxury experience I will definitely be writing a letter to BMW corporate on my experience at this dealership. This place is run more like a used car dealership I would recommend not going to this dealership for everything. More