BMW of Bayside

My overall customer experience with BMW of Bayside was positive. Jose Rivas assisted me throughout the entire sales cycle and I have to say that he did an excellent job managing my expectations from the positive. Jose Rivas assisted me throughout the entire sales cycle and I have to say that he did an excellent job managing my expectations from the very start to the end of the transaction. I would definitely recommend Jose to my family and friends who are looking to purchase a CPO BMW. Jose vas very honest and professional and very friendly and this is why I ended up buying two vehicles instead of just one. More

BMW of Bayside is great. I told BMW of Bayside the problem that I was experience and the professional staff was able to help me. Very satisfied with the Amazing service and also was provided with a 20 problem that I was experience and the professional staff was able to help me. Very satisfied with the Amazing service and also was provided with a 2013 loaner. Thanks D.Lubertazzo, M.Bellizzi and G.Berger More

James is a great person who helped me lease my first vehicle. He helped me through out the entire process from preorder to pick up. James made sure all the information was clear and I would definitely r vehicle. He helped me through out the entire process from preorder to pick up. James made sure all the information was clear and I would definitely recommend him to any family or friends in the market of buying or leasing a new car. More

James was attentive and efficient in assisting me with my purchase. He was personable and gave me the quality of service I expected from BMW. Everything was taken care of within the day - including my trad purchase. He was personable and gave me the quality of service I expected from BMW. Everything was taken care of within the day - including my trade. Afterwards, he showed me everything I needed to know about the car, and made sure I was good to go before driving home. He followed up with me after the purchase, continuing in his personable and attentive customer care. Highly recommended! More

I've got the dealership contact info through dealerrater.com and looked for the cars in their website online, once I selected the car I want, rest all went smooth and easy. dealerrater.com and looked for the cars in their website online, once I selected the car I want, rest all went smooth and easy. More

Mr. Rivas was extremely professional, responsive and respectful. He was a straight-shooter and helpful, but never pushy. It was a pleasure to deal with him and I would recommend others to contact him respectful. He was a straight-shooter and helpful, but never pushy. It was a pleasure to deal with him and I would recommend others to contact him in their search for the ultimate driving machine!! More

I went to a BMW dealership to buy a used Lexus RX350. That should speak volumes in itself. Went to a Lexus dealer and hated the experience. I looked at the BMW of Bayside website and saw what I wanted. That should speak volumes in itself. Went to a Lexus dealer and hated the experience. I looked at the BMW of Bayside website and saw what I wanted. I worked with James Jacome and had the best car buying experience in my life to date. He was patient, friendly, has a great test drive course and a mantra of "I want you to love this car." Thanks to James, the service area who meticulously detailed the car and everyone else at BMW of Bayside who may have helped with this purchase. Classy people in a classy establishment. It was a pleasure doing business with you and I look forward to doing business with again. More

As of the writing of this review, I am still waiting for a return call from the General manager of this dealership since July, 2011. Should I give up hope? However, the pleasurable experience I have just h a return call from the General manager of this dealership since July, 2011. Should I give up hope? However, the pleasurable experience I have just had at Rallye BMW commands that I write this review. BMW of Bayside was terrible in every way. I was misinformed when it came to the leasing of a BMW X-5 "Corporate Demo". NEVER lease or buy one! Subsequent and many service issues followed - it was the worst 36 month lease experience I have ever had. I promised myself I would never drive BMW again, however, Rallye BMW more than made up for it. I should also mention BMW of North America was only slightly better than BMW of Bayside - at least they returned my call. But - that was about it. Looking for a BMW? Don't waste time, go to Rallye BMW. They are professional and courteous. More

Since my initial service visit to BMW of Bayside, NY, I was immediately greeted and provided with outstanding customer service from Mrs. Marlo Bellizzi. I took a chance to obtain service from this particu was immediately greeted and provided with outstanding customer service from Mrs. Marlo Bellizzi. I took a chance to obtain service from this particular location, since I did not purchase my vehicle from that dealership. Since walking through the door, Marlo connected me with a service representative and my visit was smooth and I was finished within reasonable time. From that first visit, I have since returned and have been welcomed with warm and prompt service from Marlo. She takes the time to build a rapport with her customers and to follow-up even when not necessary. To me, that type of customer service approach can only be found in certain individuals. I hope that Upper Management within BMW of Bayside's Service Center, will continue to see the level of courtesy, both personal and professional that Marlo displays with her customers. Furthermore, I will recommend any of my friends, family members and colleagues alike to have their BMW vehicles serviced through the help of Marlow Bellizzi. She makes a world of difference at that location. If I could have given Marlo a rating of "10" rather than a "5"...I most certainly would have! MANY THANKS MARLO! Regards, -Dr. H. A. More

Amazing service marlo Bellizzi was very helpful and willing to make sure I was taking care of. I will be coming back great staff. front desk greeted me right away willing to make sure I was taking care of. I will be coming back great staff. front desk greeted me right away More