BMW of Bayside

After two weeks of hard work by Service Advisor (Jen) and BMW technicians at the dealership. I will be able to pick up my car tomorrow. Jen also believes that it would be best for me not to pick up the BMW technicians at the dealership. I will be able to pick up my car tomorrow. Jen also believes that it would be best for me not to pick up the car right a way, but to test drive it to make sure that all the problems are resolved. My car is a lease. 2011 335i M-Package. There were serveral problems with the car. 1. Noise was coming out of the drivers door (too much plastic in the car). 2. Noise was coming out of the engine inside of cabine when engine temperature reached certain degree (240) to be exact. Torque Converter was identified as a problem. More

They were extremely helpful in everything they did. Quinn was very accommodating and answered all my questions. Great experience with BMW Bayside. I would definitely tell my friends about my good expe was very accommodating and answered all my questions. Great experience with BMW Bayside. I would definitely tell my friends about my good experience at this dealership. More

My family and I were driving to Vermont last week, when our car lost power and we were stuck on the side of a highway in Vermont. We were literally in the middle of nowhere and it was quite scary. After ma our car lost power and we were stuck on the side of a highway in Vermont. We were literally in the middle of nowhere and it was quite scary. After making a few phone calls (it was late) I decided to send an email to Marlo Bellizzi (I had very little expectations because it was Sunday and late) However she was the first one to get back to me and really helped put a scary situation at ease. She told us to relax she would handle everything. She was outstanding to deal with and her follow up was impeccable. I am not sure in this day and age of customer service where your on hold or forever or you can never speak with someone in person! Marlo was incredible. She spent a couple hours out of her Sunday night to accommodate us. She even located a hotel for us! She delivered on everything she said she would as far as getting BMW roadside assistance and making sure everything was handled swiftly and professionally. She even had us call her cell phone late at night to assure her we got in safely. I am not one for customer reviews but I felt the need to Thank BMW for the way this matter was handled. Thanks. More

I am a repeat customer of Quinn's from last year. I had a great experience with him and he was very helpful in the process and overall felt I got a good deal. great experience with him and he was very helpful in the process and overall felt I got a good deal. More

It was a pleasure to deal with this dealership, the sales rep Quinn was very responsive to my questions and handled my purchase very professional, the car was delivered very clean and as promised. rep Quinn was very responsive to my questions and handled my purchase very professional, the car was delivered very clean and as promised. More

i've been a customer of BMW Bayside for about 5 years now and i always received satisfactory customer service, but recently i have been going more than usual and have been helped by Marlo Bellizzi. She has g and i always received satisfactory customer service, but recently i have been going more than usual and have been helped by Marlo Bellizzi. She has gone out of her way to help me with my problems and has made me a very happy customer. i would recommend this branch because they care and have great management. They have set a great standard for customer service there and i appreciate it very much. More

This is our third BMW from this dealership. We love the car, it has great performance on the road. Mr Caporimo has been extremely helpful in assisting us through the process to get a new car. He has devo car, it has great performance on the road. Mr Caporimo has been extremely helpful in assisting us through the process to get a new car. He has devoted his time while in the premises answering questions, exchanging ideas making the process very pleasant We also feel the service is great, the personnel is friendly, attentive and knowledgeable. More

This dealership is very good. This is the second car I have leased through Bayside BMW and both experiences were very satisfying. The staff in the dealership is friendly yet professional. I was greeted have leased through Bayside BMW and both experiences were very satisfying. The staff in the dealership is friendly yet professional. I was greeted at the door by a receptionist and she made it a point to get my name, remember it and use it every time I arrived to see my sales associate. My Sales Associate, Charles Caporimo, was very professional. He was friendly and helpful. He listened to what I had in mind for my next car and he offered suggestions. He worked with me to get the vehicle I wanted and the terms I needed. I made a decision at 10 am and my new car was ready for me to pick up at 6 pm that same evening. There was never any of the pressure that is usually associated with purchasing a car. When I went to pick up the car my sales associate spent time showing me the features and assisting me in setting up the car so I could drive off comfortably. I visited two other dealerships while shopping for my new car and I selected Bayside because I felt my sales associate was working to satisfy my requests. I have recommended the dealership to friends and I will return to them in the future. More

Extremely affable and friendly- a true professional.. This employee can be reached and is willing to do the extra for the client.. I will always recommend said employee to friends and family.... This employee can be reached and is willing to do the extra for the client.. I will always recommend said employee to friends and family.... More

We have purchased many cars and I must say that this BMW car purchase was our best yet. Tony, the Sales Manager was truly exceptional to deal with and we picked up our new BMW from Burc Yurtsel who was av car purchase was our best yet. Tony, the Sales Manager was truly exceptional to deal with and we picked up our new BMW from Burc Yurtsel who was available to go over the car with us. Burc was patient and informed us of the features of our new car. He never rushed us and made our "pick up" experience what it should be -- wonderful! I had the opportunity to visit the showroom again yesterday and Burc was there to answer a few more questions about the car. I have to say, this is really what a new car purchase should be -- exciting and very comfortable from beginning to end. More