
BMW of Bayside
Douglaston, NY
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I brought my car to Bayside because the service center was close to my home and because, as I explained elsewhere, Rallye was simply incompetent. Frankly, I can't speak to Bayside's prior reputation b was close to my home and because, as I explained elsewhere, Rallye was simply incompetent. Frankly, I can't speak to Bayside's prior reputation but, at least in this new incarnation, they were exemplary. The service rep, Steve Itkin, was knowledgeable, reasonable and efficient and even offered to have the service manager, Ray, ride along with me to see if they could duplicate the problem I reported. Even though I didn't buy the car from them (so I didn't get a loaner or car wash, what's fair is fair) reception was very pleasant and I was given a shuttle ride right to my front door. It appears that most if not all of the personnel are new and this may be why the experience is different (again, I didn't service my car at the old place so I don't know for sure what it was like) but I'm glad that there is at least one knowledgeable BMW service department in Nassau County. More
What can I say except that Mr. Parks was everything you would want in a salesperson. He was friendly, professional and knowledgable about the vehicle. And at no time was Mr. Parks pushy about buying a ca would want in a salesperson. He was friendly, professional and knowledgable about the vehicle. And at no time was Mr. Parks pushy about buying a car. He listened to our concerns and corrected it. More
On arriving at the service department I was greeted by service advisor Steve Itkin who started the paperwork, I found him to be very cordial and knowledgeable. Everything went as planned although I would service advisor Steve Itkin who started the paperwork, I found him to be very cordial and knowledgeable. Everything went as planned although I would have preferred a loaner BMW as opposed to an Enterprise Ford Focus - no big deal. I had some doubts about BMW of Bayside service department after reading on line negative comments but Steve put my mind at ease in that my 335i coupe would be in his trustworthy hands. Had one glitch, Steve responded immediately and got the problem quickly resolved. Overall I am well satisfied, the Starbucks coffee was great and the waiting area quite comfortable, much better than the old facility. As long as Steve Itkin is my personal contact at the service department, I'll be back and recommend him to others. More
Sean handled my initial lease on a 2007 335i Coupe as well as the "buy at end of lease" just recently. Sean made the process in both cases as easy as possible, he is extremely knowledgeable and personab well as the "buy at end of lease" just recently. Sean made the process in both cases as easy as possible, he is extremely knowledgeable and personable and in my case went out of way to help me over some personal obstacles at the time of the original sale. Best of all I would commend him on his after the sale follow up to make sure I was a "happy camper" in all aspects of my dealings with BMW of Bayside. I would certainly recommend him to anyone interested in buying a BMW. More
the whole experience was very satisfying, from mumtaz who guided me though the purcahse of my 535i to the sales manager; to the finance manager who did not turn up the heat to buy extras. when i picked up th guided me though the purcahse of my 535i to the sales manager; to the finance manager who did not turn up the heat to buy extras. when i picked up the car last night my car was full of bayside employees and they were in my car for over ninety minutes teaching me how the car works. they also told me if i have any need for further instruction to stop by any time. all of them were cherrful and courteous. i would recomend this dealer the next time you purchase a vehicle. More
I had spent weeks visiting local dealers, and by the time I contacted BMW Bayside I knew exactly what I wanted. My initial contact was via phone and the salesperson mentioned was very patient, helpful and r I contacted BMW Bayside I knew exactly what I wanted. My initial contact was via phone and the salesperson mentioned was very patient, helpful and responsive. I believe I got a good deal and the service at the dealer (both with Kai and with the financial person providing all the necessary paperwork) was very good as well. Everyone was very pleasant and professional. More
Competitive Price, timely delivery, no hassel during all the processes...and very friendly people. Actually I compare the price among 2 other deealerships around my location. The other two gave me better pr the processes...and very friendly people. Actually I compare the price among 2 other deealerships around my location. The other two gave me better price than bayside, but their delivery was too long. But I explained to bayside dealerships about the situation, then they promised the 6 week delivery with almost same price as the other twoo dealerships gave. They are very flexiable and considerate for customers' needs. More
I had a great experience buying my car from this dealer. I did my research beforehand, and offered what I thought was a reasonable deal for both sides to Jessica. She agreed on the deal and made my buying e I did my research beforehand, and offered what I thought was a reasonable deal for both sides to Jessica. She agreed on the deal and made my buying experience very easy. I highly recommend Jessica. Unlike other dealers that I worked with, she returns her phone calls and emails in a timely fashion, and is easy to get in touch with. I even got a free hat! Thanks Jessica and David! More
I have been a customer of BMW of Bayside for years, and found David to be honest and informative. I will be back to see David for my next car. Since my review is too short, I just wanted to add that while found David to be honest and informative. I will be back to see David for my next car. Since my review is too short, I just wanted to add that while I was encouraged to submit my opinion; it is true none the less. More
This is my second bimmer in two years with Bayside and I would recommend this dealership to anyone looking for a BMW.David Rosenstein was my sales Rep and my experiance with him was a good one.He was both v would recommend this dealership to anyone looking for a BMW.David Rosenstein was my sales Rep and my experiance with him was a good one.He was both very down to earth and knowlegable and explained every aspect of my car to me before leaving.Thanks again David. More